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Structural equation model
29
Strukturgleichungsmodell
29
Dienstleistungsqualität
10
Service quality
10
Customer satisfaction
9
Kundenzufriedenheit
9
Beziehungsmarketing
7
Relationship marketing
7
Taiwan
4
Consumer behaviour
3
Gastronomie
3
Konsumentenverhalten
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Restaurant industry
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Arbeitsplatzwechsel
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Beschwerdemanagement
2
Complaint management
2
Customer value
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Gastgewerbe
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Hospitality industry
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Innovation adoption
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Innovationsakzeptanz
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International market entry
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Internationaler Markteintritt
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Job changing
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Kundenwert
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Quality management
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Qualitätsmanagement
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South Korea
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Stress
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Südkorea
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USA
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United States
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Work stress
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2008-2009
1
Absorption
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Agglomeration effect
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Agglomerationseffekt
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Arbeitsbeziehungen
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Kim, Wansoo
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Ok, Chihyung
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Alonso-Almeida, María del Mar
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Alves, Helena
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Benkenstein, Martin
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Chih, Wen-hai
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Da Saá, Petra
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Diallo, Mbaye Fall
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Faria, Nélia
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The service industries journal
Journal of business research : JBR
87
Total quality management & business excellence : an official journal of the European Society for Organisational Excellence
46
International journal of production economics
40
International journal of business information systems : IJBIS
39
International journal of production research
37
International journal of hospitality management
35
Technological forecasting & social change : an international journal
35
Journal of retailing and consumer services
33
International journal of productivity and quality management : IJPQM
32
Organizational research methods : ORM
30
Cogent business & management
27
Tourism management : research, policies, practice
27
Journal of business ethics : JOBE
24
Asia Pacific journal of marketing and logistics
22
Journal of travel research : a quarterly publication of the Travel and Tourism Research Association
21
Global business review
20
International journal of business excellence
20
SpringerLink / Bücher
20
Total quality management & business excellence
20
European journal of marketing : EJM
19
International journal of services and operations management
19
Journal of strategic marketing
19
Journal of travel and tourism marketing
18
Psychometrika
18
International journal of business excellence : IJBEX
17
Journal of management : JOM
17
International journal of business innovation and research
16
International journal of logistics systems and management
15
International journal of operations & production management : IJOPM ; the official journal of the European Operations Management Association, EUROMA
15
International journal of project management : the journal of The International Project Management Association
15
Journal of modelling in management
15
Journal of the Academy of Marketing Science
15
Research journal of business management
15
Tourism analysis : an interdisciplinary tourism & hospitality journal
15
International journal of innovation management
14
International journal of internet marketing and advertising : IJIMA
14
International journal of quality & reliability management
14
Journal of information & knowledge management : JIKM
14
Journal of marketing management : MM
14
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ECONIS (ZBW)
29
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1
Antecedents and optimal industrial customers on cloud services adoption
Chen, Lily Shui-Lien
;
Chen, June-Hong
- In:
The service industries journal
41
(
2021
)
9/10
,
pp. 606-632
Persistent link: https://www.econbiz.de/10012586850
Saved in:
2
Multidimensional social capital in new ventures
Vila, Jose Enrique
;
Fornoni, Mariel
;
Palacios, Daniel
- In:
The service industries journal
33
(
2013
)
9/10
,
pp. 820-832
Persistent link: https://www.econbiz.de/10009771263
Saved in:
3
Organizational image's partial mediation role between quality and users' satisfaction
Faria, Nélia
;
Mendes, Luís Antonio F.
- In:
The service industries journal
33
(
2013
)
13/14
,
pp. 1275-1293
Persistent link: https://www.econbiz.de/10010205322
Saved in:
4
User acceptance of "near field communication" mobile phone service : an investigation based on the "unified theory of acceptance and use of technology" model
Chen, Kai-ying
;
Chang, Meng-lin
- In:
The service industries journal
33
(
2013
)
6
,
pp. 609-623
Persistent link: https://www.econbiz.de/10009758756
Saved in:
5
Do innovators perform aboad? : findings from two producer's service sectors
Castro-Lucas, Cristina
;
Diallo, Mbaye Fall
;
Léo, …
- In:
The service industries journal
33
(
2013
)
3/4
,
pp. 392-408
Persistent link: https://www.econbiz.de/10009732859
Saved in:
6
Unravelling the impact of psychological empowerment on customer service behaviours as a consequence of "leader-member exchange"
Kang, Dae-seok
;
Stewart, Jim
;
Kim, Hayeon
;
Lim, Jung-chul
- In:
The service industries journal
32
(
2012
)
11
,
pp. 1791-1809
Persistent link: https://www.econbiz.de/10009581426
Saved in:
7
Balancing the scales : recovering from service failures depends on the psychological distance of consumers
Lii, Yuan-shuh
;
Pant, Anurag
;
Lee, Monle
- In:
The service industries journal
32
(
2012
)
11
,
pp. 1775-1790
Persistent link: https://www.econbiz.de/10009581429
Saved in:
8
Commitment, satisfaction, and customer loyalty : a theoretical explanation of the "satisfaction trap"
Wu, Xiaobo
;
Zhou, Haojun
;
Wu, Dong
- In:
The service industries journal
32
(
2012
)
11
,
pp. 1759-1774
Persistent link: https://www.econbiz.de/10009581431
Saved in:
9
Physical and social atmospheric effects in hedonic service consumption : customers' roles at sporting events
Uhrich, Sebastian
;
Benkenstein, Martin
- In:
The service industries journal
32
(
2012
)
11
,
pp. 1741-1757
Persistent link: https://www.econbiz.de/10009581536
Saved in:
10
Value-driven customer share of visits
Kim, Wansoo
;
Ok, Chihyung
;
Canter, Deborah D.
- In:
The service industries journal
32
(
2012
)
1/2
,
pp. 37-58
Persistent link: https://www.econbiz.de/10009427715
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