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~isPartOf:"Three essays on success factors of digital and non-digital services"
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Consumer behaviour
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Dienstleistungsqualität
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Beziehungsmarketing
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Customer satisfaction
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E-commerce
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Hüttel, Björn Armin
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Schumann, Jan Hendrik
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Three essays on success factors of digital and non-digital services
Journal of business research : JBR
6
Journal of service research : JSR
6
Journal of retailing
4
Creativity and Innovation Management
2
Industrial marketing management : the international journal for industrial and high-tech firms
2
Journal of business economics : JBE
2
Journal of interactive marketing : a quarterly publication from the Direct Marketing Educational Foundation
2
Remote Services : neue Formen der Internationalisierung von Dienstleistungen
2
Springer eBook Collection
2
TU München - Lehrstuhl für Dienstleistungs- und Technologiemarketing - Publikationen
2
Technovation : the international journal of technological innovation, entrepreneurship and technology management
2
Three Essays on the marketing of innovations : community collaboration, strategy at product launch, and customers’ post-adoption experience of really new products
2
Three essays on new challenges and opportunities for marketing in an evolving technological environment
2
Working Paper Series
2
AMS review : official publication of the Academy of Marketing Science
1
Applied marketing science / Angewandte Marketingforschung
1
Arbeitsbericht ; No 16
1
CLIC executive briefing
1
EXFED Working Paper Series
1
Export und Internationalisierung wissensintensiver Dienstleistungen
1
Gabler Research / Applied Marketing Science /Angewandte Marketingforschung
1
Gospodarka Narodowa
1
Harvard-Business-Manager : das Wissen der Besten
1
International journal of research in marketing : IJRM ; official journal of the European Marketing Academy
1
International marketing review
1
Journal of Business Venturing
1
Journal of advertising research
1
Journal of business venturing
1
Journal of customer behaviour
1
Journal of international marketing
1
Journal of marketing
1
Journal of personal selling & sales management : JPSSM
1
Journal of service research
1
Journal of strategic marketing
1
Journal of the Academy of Marketing Science
1
Personal- und Organisationsentwicklung bei der Internationalisierung von industriellen Dienstleistungen
1
Psychology & marketing
1
Rutgers business review
1
Schmalenbach Business Review (sbr)
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How consumers assess free e-services : the role of benefit-inflation and cost-deflation effects
Hüttel, Björn Armin
;
Schumann, Jan Hendrik
;
Mende, Martin
- In:
Three essays on success factors of digital and …
,
(pp. 17-67)
.
2017
Persistent link: https://www.econbiz.de/10011894431
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2
The influence of customer characteristics on frontline employees’ customer need knowledge
Hüttel, Björn Armin
;
Schumann, Jan Hendrik
;
Büttgen, …
- In:
Three essays on success factors of digital and …
,
(pp. 116-155)
.
2017
Persistent link: https://www.econbiz.de/10011894444
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