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~isPartOf:"Total quality management & business excellence"
~person:"Reichenbach, Rebecca"
~person:"Wang, Junhua"
~subject:"Kundenzufriedenheit"
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Kundenzufriedenheit
Classification
2
Customer satisfaction
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Dienstleistungsqualität
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Klassifikation
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Product quality
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Produktqualität
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Quality management
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Qualitätsmanagement
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Service quality
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total quality management
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Kano model
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Regression analysis
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Regressionsanalyse
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Social Web
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Social web
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attractive quality theory
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elastic net regression
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imbalanced data classification
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multi-label classification
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product development
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Reichenbach, Rebecca
Wang, Junhua
Ding, Yong
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Eberl, Christoph
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Gemar, German
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Hallencreutz, Jacob
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Jiang, Cuiqing
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Jutz, Günther
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Lindenmeier, Jörg
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Liu, Yao
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Lv, Xiaozhong
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López-Gamero, María D.
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Molina Azorín, José Francisco
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Navarro Elola, Luis
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Nevot Bosch, Salvador
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Parmler, Johan
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Pastor Tejedor, Jesús
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Pereira-Moliner, Jorge
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Pérez Ajami, Miguel Tarek
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Soler, Ismael P.
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Total quality management & business excellence
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ECONIS (ZBW)
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Regression approaches for Kano classification : an empirical analysis of the classification of quality attributes according to Kano
Reichenbach, Rebecca
;
Jutz, Günther
;
Eberl, Christoph
; …
- In:
Total quality management & business excellence
33
(
2022
)
8
,
pp. 884-906
Persistent link: https://www.econbiz.de/10013352629
Saved in:
2
Identifying helpful quality-related reviews from social media based on attractive quality theory
Liu, Yao
;
Jiang, Cuiqing
;
Ding, Yong
;
Wang, Zhao
;
Lv, …
- In:
Total quality management & business excellence
30
(
2019
)
15
,
pp. 1596-1615
Persistent link: https://www.econbiz.de/10012199906
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