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~isPartOf:"Total quality management & business excellence"
~subject:"Dienstleistungsqualität"
~type_genre:"Article in journal"
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Dienstleistungsqualität
Structural equation model
20
Strukturgleichungsmodell
20
Quality management
12
Qualitätsmanagement
12
Firm performance
10
Unternehmenserfolg
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structural equation modelling
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total quality management
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Partial least squares
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structural equation modeling
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structural equation modelling (SEM)
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Glogovac, Maja
1
González Echavarría, Favián
1
Jaramillo Álvarez, Gloria Patricia
1
Maricic, Milica
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Navarro Elola, Luis
1
Nevot Bosch, Salvador
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Pastor Tejedor, Jesús
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Pérez Ajami, Miguel Tarek
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Ruso, Jelena
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Total quality management & business excellence
The service industries journal
10
Asia Pacific journal of marketing and logistics
7
International journal of productivity and quality management : IJPQM
7
International journal of services and operations management
7
Total quality management & business excellence : an official journal of the European Society for Organisational Excellence
7
International journal of services, economics and management
6
Quality management journal : QMJ
6
The journal of services marketing
6
International journal of business excellence : IJBEX
5
International journal of business information systems : IJBIS
5
International journal of hospitality management
4
Journal of business research : JBR
4
Journal of travel and tourism marketing
4
Benchmarking : an international journal ; BIJ
3
European journal of marketing : EJM
3
Global business review
3
International journal of production economics
3
International journal of quality & reliability management
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Journal of Asian finance, economics and business : JAFEB
3
Journal of hospitality & tourism research : JHTR ; the professional journal of the Council on Hotel, Restaurant, and Institutional Education
3
Journal of retailing and consumer services
3
Journal of strategic marketing
3
Cogent business & management
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Global business & economics review
2
IIMB management review
2
Industrial marketing management : the international journal for industrial and high-tech firms
2
International journal of e-business research : an official publication of the Information Resources Management Association
2
International journal of electronic customer relationship management : IJECRM
2
International journal of electronic marketing and retailing : IJEMR
2
International journal of logistics : research and applications
2
International journal of quality and service sciences
2
International journal of services and operations management : IJSOM
2
International journal of sport management and marketing : IJSMM
2
Journal of hospitality marketing & management
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Journal of open innovation : technology, market, and complexity
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Research in transportation economics
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Tourism analysis : an interdisciplinary tourism & hospitality journal
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Tourism management : research, policies, practice
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Vision : the journal of business perspective
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ECONIS (ZBW)
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1
ISO 9004 maturity model for quality in industry 4.0
Glogovac, Maja
;
Ruso, Jelena
;
Maricic, Milica
- In:
Total quality management & business excellence
33
(
2022
)
5
,
pp. 529-547
Persistent link: https://www.econbiz.de/10013166897
Saved in:
2
A psychometric data science approach to study latent variables : a case of class quality and student satisfaction
Pérez Rave, Jorge Iván
;
Jaramillo Álvarez, Gloria …
- In:
Total quality management & business excellence
33
(
2022
)
13
,
pp. 1547-1572
Persistent link: https://www.econbiz.de/10013415851
Saved in:
3
The implication of wine quality in a new model of the European Customer Satisfaction Index
Pastor Tejedor, Jesús
;
Navarro Elola, Luis
;
Pérez …
- In:
Total quality management & business excellence
30
(
2019
)
10
,
pp. 1092-1109
Persistent link: https://www.econbiz.de/10012199818
Saved in:
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