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~isPartOf:"Total quality management & business excellence"
~subject:"Hochschule"
~subject:"Projektmanagement"
~subject:"Prozessmanagement"
~subject:"Service quality"
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Hochschule
Projektmanagement
Prozessmanagement
Service quality
Quality management
244
Qualitätsmanagement
244
Dienstleistungsqualität
43
Firm performance
39
Unternehmenserfolg
39
Standardisierung
37
Standardization
37
Lean Management
36
Lean management
36
quality management
35
Bibliometrics
31
Bibliometrie
31
Performance measurement
27
Performance-Messung
27
Product quality
26
Produktqualität
26
Lean Production
24
Lean production
24
Industrie
23
Manufacturing industries
23
Customer satisfaction
22
Kundenzufriedenheit
22
Six Sigma
21
total quality management
21
KMU
18
SME
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Business process management
17
ISO 9001
16
Lieferkette
15
Supply chain
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service quality
15
Lean Six Sigma
14
TQM
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Einführung
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Employee suggestion system
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Implementation
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Antony, Jiju
10
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Marimon, Frederic
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Materla, Tejaswi
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Park, Sang-June
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Sampaio, Paulo
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Total quality management & business excellence
Total quality management & business excellence : an official journal of the European Society for Organisational Excellence
136
International journal of productivity and quality management : IJPQM
121
The TQM journal : the international review of organizational improvement
114
International journal of quality & reliability management
97
International journal of production research
68
Quality management journal : QMJ
65
International journal of six sigma and competitive advantage : IJSSCA
51
Beiträge zur Hochschulpolitik
40
International journal of services and operations management
39
Business process management journal
36
International journal of quality and service sciences
36
Benchmarking : an international journal ; BIJ
29
International journal of production economics
25
Journal of health organization and management
24
Auditing : a journal of practice & theory
21
International journal of process management and benchmarking : IJPMB
21
International journal of project management : the journal of The International Project Management Association
21
IEEE transactions on engineering management : EM
20
Amfiteatru economic : an economic and business research periodical
19
Health care management review : HCM review
19
International journal of business information systems : IJBIS
19
International journal of hospitality management
19
Cogent business & management
18
Journal of industrial engineering and management : JIEM
17
Journal of retailing and consumer services
17
The international journal of productivity and performance management : IJPPM
17
International journal of services and operations management : IJSOM
16
European research studies
15
International journal of business excellence
15
Managing service quality : MSQ ; an international journal
15
Six Sigma in der Finanzbranche
15
European journal of operational research : EJOR
14
Journal of air transport management
14
SpringerLink / Bücher
14
The service industries journal
14
International journal of contemporary hospitality management
13
International journal of operations & production management : IJOPM ; the official journal of the European Operations Management Association, EUROMA
13
Journal of operations management
12
Manufacturing & service operations management : M & SOM
12
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ECONIS (ZBW)
67
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1
Manufacturing quality assessment in the Industry 4.0 era : a review
Markatos, Nikolaos G.
;
Mousavi, Alireza
- In:
Total quality management & business excellence
34
(
2023
)
13/14
,
pp. 1655-1681
Persistent link: https://www.econbiz.de/10014369717
Saved in:
2
How to develop standardized work for business processes in the transactional office environment
Ahmadi, Taher
;
Rahmani, Nooshin
- In:
Total quality management & business excellence
34
(
2023
)
13/14
,
pp. 1719-1732
Persistent link: https://www.econbiz.de/10014369722
Saved in:
3
Operational excellence, organizational culture, and agility : bridging the gap between quality and adaptability
Carvalho, André M.
;
Sampaio, Paulo
;
Rebentisch, Eric S.
; …
- In:
Total quality management & business excellence
34
(
2023
)
11/12
,
pp. 1598-1628
Persistent link: https://www.econbiz.de/10014320317
Saved in:
4
Development of a Kaizen series model : abducting a blend of participatory formats to enhance the development of process improvement practices
Jones, Oliver William
;
Gold, Jeff
;
Claxton, Julia
- In:
Total quality management & business excellence
33
(
2022
)
8
,
pp. 947-973
Persistent link: https://www.econbiz.de/10013352633
Saved in:
5
Process quality indices : new metrics for process quality capability with zero-loss baseline
Xiong, Xinjia
;
Feng, Yongchang
- In:
Total quality management & business excellence
33
(
2022
)
9
,
pp. 975-993
Persistent link: https://www.econbiz.de/10013352636
Saved in:
6
Efficiency analysis of Lean Six Sigma projects : insights for selection and prioritisation
Pacagnella, Antônio Carlos <Jr.>
;
Vallati, Sergio Felipe
; …
- In:
Total quality management & business excellence
35
(
2024
)
1/2
,
pp. 1-31
Persistent link: https://www.econbiz.de/10014513331
Saved in:
7
Select a winning Lean Six Sigma 4.0 project : best worst method based decision making approach
Skalli, Dounia
;
Cherrafi, Anass
;
Charkaoui, Abdelkabir
; …
- In:
Total quality management & business excellence
35
(
2024
)
5/6
,
pp. 503-528
Persistent link: https://www.econbiz.de/10014549008
Saved in:
8
The role of organisational motivation and coordination in continuous improvement implementations : an empirical research of process improvement project success
Lameijer, B. A.
;
Antony, Jiju
;
Chakraborty, Ayon
;
Does, …
- In:
Total quality management & business excellence
32
(
2021
)
14
,
pp. 1633-1649
Persistent link: https://www.econbiz.de/10012649856
Saved in:
9
Absorptive capacity as enabler for service improvements : the role of customer satisfaction information usage
Birch-Jensen, Andrea
;
Gremyr, Ida
;
Halldórsson, Árni
- In:
Total quality management & business excellence
32
(
2021
)
15
,
pp. 1651-1665
Persistent link: https://www.econbiz.de/10012694175
Saved in:
10
Sustainable Lean Six Sigma project selection in manufacturing environments using best-worst method
Swarnakar, Vikas
;
Singh, A. R.
;
Antony, Jiju
;
Tiwari, …
- In:
Total quality management & business excellence
34
(
2023
)
7/8
,
pp. 990-1014
Persistent link: https://www.econbiz.de/10014549119
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