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~isPartOf:"Total quality management & business excellence : an official journal of the European Society for Organisational Excellence"
~subject:"Balanced Scorecard"
~subject:"Product quality"
~type_genre:"Collection of articles of several authors"
~type_genre:"Fallstudie"
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Total quality management & business excellence : an official journal of the European Society for Organisational Excellence
A Gower book
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ECONIS (ZBW)
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The performance of ISO certification based on consumer perspective : a case study of a travel agency
Wu, Shwu-ing
;
Jang, Jiun-yi
- In:
Total quality management & business excellence : an …
24
(
2013
)
4
,
pp. 496-518
Persistent link: https://www.econbiz.de/10009752066
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2
From ISO quality standards to an integrated management system : an implementation process in SME
Garengo, Patrizia
;
Biazzo, Stefano
- In:
Total quality management & business excellence : an …
24
(
2013
)
3
,
pp. 310-335
Persistent link: https://www.econbiz.de/10009752093
Saved in:
3
Special issue: Quality, safety, environmental management systems and the costs of quality
Dahlgaard, Jens Jörn
(
contributor
)
-
2013
Persistent link: https://www.econbiz.de/10009752111
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