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~isPartOf:"Total quality management & business excellence : an official journal of the European Society for Organisational Excellence"
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Total quality management & business excellence : an official journal of the European Society for Organisational Excellence
International journal of business and systems research
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International journal of management & enterprise development : IJMED
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International journal of production economics
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Tourism management : research, policies, practice
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International Journal of Production Economics
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A gap analysis model for improving airport service quality
Tsai, Wen-hsien
;
Hsu, Wei
;
Chou, Wen-chin
- In:
Total quality management & business excellence : an …
22
(
2011
)
10
,
pp. 1025-1040
Persistent link: https://www.econbiz.de/10009504068
Saved in:
2
A gap analysis model for improving airport service quality
Tsai, Wen-Hsien
;
Hsu, Wei
;
Chou, Wen-Chin
- In:
Total quality management & business excellence : an …
22
(
2011
)
10
,
pp. 1025-1041
Persistent link: https://www.econbiz.de/10009343062
Saved in:
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