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~isPartOf:"Total quality management & business excellence : an official journal of the European Society for Organisational Excellence"
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Quality management
528
Qualitätsmanagement
528
Dienstleistungsqualität
139
Service quality
139
Customer satisfaction
103
Kundenzufriedenheit
103
Beziehungsmarketing
86
Relationship marketing
86
Firm performance
70
Unternehmenserfolg
70
Taiwan
62
Performance measurement
57
Performance-Messung
57
Innovation
52
Product quality
51
Produktqualität
51
Standardisierung
49
Standardization
49
Einführung
48
Implementation
48
quality management
46
Business process management
45
Prozessmanagement
45
Consumer behaviour
42
Konsumentenverhalten
42
Innovation management
41
Innovationsmanagement
41
Knowledge management
40
Wissensmanagement
40
Structural equation model
35
Strukturgleichungsmodell
35
total quality management
35
Industrie
34
Learning organization
34
Lernende Organisation
34
Manufacturing industries
34
Corporate culture
31
Organisatorischer Wandel
31
Organizational change
31
Spain
31
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734
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734
Conference paper
47
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47
Case study
32
Fallstudie
32
Collection of articles of several authors
16
Sammelwerk
16
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1
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1
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1
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734
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Dahlgaard, Jens Jörn
24
Dahlgaard-Park, Su Mi
19
Casadesús, Martí
10
He, Zhen
8
Antony, Jiju
7
Marimon, Frederic
6
Yang, Ching-chow
6
Asif, Muhammad
5
Chen, Chi-Kuang
5
Lin, Binshan
5
Pires, António Ramos
5
Sampaio, Paulo
5
Soltani, Ebrahim
5
Bäckström, Ingela
4
Dervitsiotis, Kostas N.
4
Elg, Mattias
4
Gremyr, Ida
4
Jochem, Roland
4
Mann, Robin
4
Pantouvakis, Angelos
4
Saraiva, Margarida
4
Schmitt, Robert
4
Sun, Hongyi
4
Suárez-Barraza, Manuel F.
4
Zairi, Mohamed
4
Anttila, Juhani
3
Aspinwall, Elaine
3
Bagur-Femenías, Llorenç
3
Bergquist, Bjarne
3
Bernardo, Merce
3
Brotons, José M.
3
Chang, Hsin Hsin
3
Chen, Mu-Chen
3
Cheng, Ching-Chan
3
Cronemyr, Peter
3
Devadasan, S. R.
3
Evans, James R.
3
Garengo, Patrizia
3
Gomišček, Boštjan
3
Ingelsson, Pernilla
3
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QMOD-ICQSS Conference <19., 2016, Rom>
1
Published in...
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Total quality management & business excellence : an official journal of the European Society for Organisational Excellence
SpringerLink / Bücher
6,293
Journal of business research : JBR
3,900
International journal of production research
3,757
European journal of operational research : EJOR
3,462
International journal of production economics
3,255
Journal of business ethics : JOBE
3,090
NBER working paper series
2,523
IMF Staff Country Reports
2,438
Springer eBook Collection
2,330
Working paper / National Bureau of Economic Research, Inc.
2,273
NBER Working Paper
1,970
Industrial marketing management : the international journal for industrial and high-tech firms
1,920
Europäische Hochschulschriften / 5
1,813
Management science : journal of the Institute for Operations Research and the Management Sciences
1,766
Technological forecasting & social change : an international journal
1,688
IMF country report
1,360
Policy Research Working Paper Series
1,320
Discussion paper / Centre for Economic Policy Research
1,316
International journal of project management : the journal of The International Project Management Association
1,276
Journal of banking & finance
1,273
Finance research letters
1,221
Gabler Edition Wissenschaft
1,167
Journal of retailing and consumer services
1,133
International journal of hospitality management
1,118
Transportation research / E : an international journal
1,075
Research policy : policy, management and economic studies of science, technology and innovation
1,056
Working paper
1,025
The international journal of human resource management
1,014
Business strategy and the environment
975
Strategic Direction
975
Journal of Management Development
962
Omega : the international journal of management science
961
International Journal of Operations & Production Management
960
Computers & operations research : and their applications to problems of world concern ; an international journal
952
World Bank Other Operational Studies
924
Management Decision
908
Cogent business & management
903
World Bank Publications
898
Journal of knowledge management
893
Harvard business review : HBR
888
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ECONIS (ZBW)
734
Showing
1
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10
of
734
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1
Towards excellence in public administration : organisation theory-based performance
management
model
Tomaževič, Nina
;
Tekavčič, Metka
;
Peljhan, Darja
- In:
Total quality management & business excellence : an …
28
(
2017
)
5/6
,
pp. 578-599
Persistent link: https://www.econbiz.de/10011723733
Saved in:
2
Lean thinking: outside-in, bottom-up? : the paradox of contemporary soft lean and consultant-driven lean implementation
Holmemo, Marte D.-Q.
;
Rolfsen, Monica
;
Ingvaldsen, Jonas A.
- In:
Total quality management & business excellence : an …
29
(
2018
)
2
,
pp. 148-160
Persistent link: https://www.econbiz.de/10011854047
Saved in:
3
Reliability-oriented quality control approach for production process based on RQR chain
He, Yihai
;
Gu, Changchao
;
He, Zhenzhen
;
Cui, Jiaming
- In:
Total quality management & business excellence : an …
29
(
2018
)
6
,
pp. 652-672
Persistent link: https://www.econbiz.de/10011854125
Saved in:
4
Towards a theory of operational excellence
Found, Pauline
;
Lahy, Andrew
;
Williams, Sharon J.
;
Hu, Qing
- In:
Total quality management & business excellence : an …
29
(
2018
)
9
,
pp. 1012-1024
Persistent link: https://www.econbiz.de/10011918795
Saved in:
5
Strategising IT service
management
through ITIL implementation : model and empirical test
Eikebrokk, Tom R.
;
Iden, Jon
- In:
Total quality management & business excellence : an …
28
(
2017
)
3/4
,
pp. 238-265
Persistent link: https://www.econbiz.de/10011723559
Saved in:
6
Exploring the impact of higher
management
's leadership styles on Lean
management
Assen, Marcel F. van
- In:
Total quality management & business excellence : an …
29
(
2018
)
11
,
pp. 1312-1341
Persistent link: https://www.econbiz.de/10011918977
Saved in:
7
Integration of the ISO 9001 QMS with the company's IT business system
Alič, Milena
- In:
Total quality management & business excellence : an …
29
(
2018
)
10
,
pp. 1143-1160
Persistent link: https://www.econbiz.de/10011918871
Saved in:
8
Utilisation of business process models in managerial practice : an empirical study in Slovak companies certified to the ISO 9001 standard
Závadský, Ján
;
Závadská, Zuzana
- In:
Total quality management & business excellence : an …
25
(
2014
)
4
,
pp. 319-337
Persistent link: https://www.econbiz.de/10010245992
Saved in:
9
Auditing of explorative processes
Lenning, Jan
- In:
Total quality management & business excellence : an …
29
(
2018
)
10
,
pp. 1185-1199
Persistent link: https://www.econbiz.de/10011918876
Saved in:
10
The impact of
management
leadership on quality performance throughout a supply chain : an empirical study
Teoman, Seyhan
;
Ülengin, Füsun
- In:
Total quality management & business excellence : an …
29
(
2018
)
12
,
pp. 1427-1451
Persistent link: https://www.econbiz.de/10011919004
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