//--> //--> //-->
Toggle navigation
Logout
Change account settings
EN
DE
ES
FR
A-Z
Beta
About EconBiz
News
Thesaurus (STW)
Research Skills
Help
EN
DE
ES
FR
My account
Logout
Change account settings
Login
Publications
Events
Your search terms
Search
Retain my current filters
~isPartOf:"Tourism and hospitality research : the surrey quarterly review"
Search options
All Fields
Title
Exact title
Subject
Author
Institution
ISBN/ISSN
Published in...
Publisher
Open Access only
Advanced
Search history
My EconBiz
Favorites
Loans
Reservations
Fines
You are here:
Home
Search: person:"Ottenbacher, Michael C."
Narrow search
Delete all filters
| 1 applied filter
Year of publication
From:
To:
Subject
All
Arbeitszufriedenheit
2
Deutschland
2
Germany
2
Job satisfaction
2
Beschwerdemanagement
1
Beziehungsmarketing
1
Complaint management
1
Consumer behaviour
1
Cultural identity
1
Customer satisfaction
1
Customer service
1
Dienstleistungsqualität
1
Führungsstil
1
Gastgewerbe
1
Gastronomie
1
Hospital
1
Hospitality industry
1
Hotel industry
1
Hotellerie
1
Innovation
1
Konsumentenverhalten
1
Krankenhaus
1
Kulturelle Identität
1
Kundenservice
1
Kundenzufriedenheit
1
Leadership style
1
Mobile communications
1
Mobilkommunikation
1
New York
1
Relationship marketing
1
Restaurant industry
1
Service quality
1
Spain
1
Spanien
1
USA
1
United States
1
customer retention
1
employee job satisfaction
1
empowerment
1
frontline employees
1
more ...
less ...
Online availability
All
Undetermined
1
Type of publication
All
Article
4
Type of publication (narrower categories)
All
Article in journal
3
Aufsatz in Zeitschrift
3
Language
All
English
3
Undetermined
1
Author
All
Harrington, Robert J.
3
Ottenbacher, Michael C.
3
Rothfelder, Kathrin
2
Böser, Stefanie
1
Harrington, Robert J
1
Ogbeide, Godwin-Charles A.
1
Ottenbacher, Michael C
1
more ...
less ...
Published in...
All
Tourism and hospitality research : the surrey quarterly review
Journal of hospitality & tourism research : JHTR ; the professional journal of the Council on Hotel, Restaurant, and Institutional Education
4
International journal of contemporary hospitality management
3
The international journal of entrepreneurship and innovation
2
The journal of services marketing
2
Change Management : Perspektiven
1
International Journal of Contemporary Hospitality Management
1
International Journal of Social Ecology and Sustainable Development (IJSESD)
1
International journal of hospitality management
1
Journal of foodservice, business, research
1
Mit der Marke zum Erfolg : Markenmanagement in Hotellerie und Gastronomie
1
Routledge companions in business, management and marketing
1
Sustainable development ; Volume 3
1
Tourism management perspectives : TMP
1
more ...
less ...
Source
All
ECONIS (ZBW)
3
OLC EcoSci
1
Showing
1
-
4
of
4
Sort
relevance
articles prioritized
date (newest first)
date (oldest first)
1
Complaint management in hospitality organizations : the role of empowerment and other service recovery attributes impacting loyalty and satisfaction
Ogbeide, Godwin-Charles A.
;
Böser, Stefanie
; …
- In:
Tourism and hospitality research : the surrey quarterly …
17
(
2017
)
2
,
pp. 204-216
Persistent link: https://www.econbiz.de/10011711563
Saved in:
2
The impact of transformational, transactional and non-leadership styles on employee job satisfaction in the German hospitality industry
Rothfelder, Kathrin
;
Ottenbacher, Michael C.
; …
- In:
Tourism and hospitality research : the surrey quarterly …
12
(
2012
)
4
,
pp. 201-214
Persistent link: https://www.econbiz.de/10010203097
Saved in:
3
The impact of transformational, transactional and non-leadership styles on employee job satisfaction in the German hospitality industry
Rothfelder, Kathrin
;
Ottenbacher, Michael C
; …
- In:
Tourism and hospitality research : the surrey quarterly …
12
(
2012
)
4
,
pp. 201-214
Persistent link: https://www.econbiz.de/10010184046
Saved in:
4
Institutional, cultural and contextual factors : potential drivers of the culinary innovation process
Ottenbacher, Michael C.
;
Harrington, Robert J.
- In:
Tourism and hospitality research : the surrey quarterly …
9
(
2009
)
3
,
pp. 235-249
Persistent link: https://www.econbiz.de/10003878347
Saved in:
Results per page
10
25
50
100
250
A service of the
zbw
×
Loading...
//-->