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~isPartOf:"Tourism management : research, policies, practice"
~person:"Berenguer Contrí, Gloria"
~person:"Keränen, Joona"
~subject:"Value co-creation"
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Value co-creation
Betriebliche Wertschöpfung
2
Beziehungsmarketing
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Customer satisfaction
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Customer value
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Dienstleistungsqualität
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Hotel industry
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Hotellerie
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Kundenwert
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Relationship marketing
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Service quality
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Value creation
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Brand management
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Consumer behaviour
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Customer integration
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Ethiopia
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Hotel
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Hotels
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Kundenintegration
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Markenführung
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Marketing management
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Marketingmanagement
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Perceived value
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Script theory
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Service experience
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Service management
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Tourism
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Value co-destruction
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Berenguer Contrí, Gloria
Keränen, Joona
Dolan, Rebecca
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Gkritzali, Alkmini
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González-Mansilla, Óscar
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Järvi, Henna
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Kemper, Joya
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Ritala, Paavo
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Tourism management : research, policies, practice
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Value co-destruction in hotel services : exploring the misalignment of cognitive scripts among customers and providers
Järvi, Henna
;
Keränen, Joona
;
Ritala, Paavo
;
Vilko, Jyri
- In:
Tourism management : research, policies, practice
77
(
2020
),
pp. 1-13
Persistent link: https://www.econbiz.de/10012152098
Saved in:
2
The impact of value co-creation on hotel brand equity and customer satisfaction
González-Mansilla, Óscar
;
Berenguer Contrí, Gloria
; …
- In:
Tourism management : research, policies, practice
75
(
2019
),
pp. 51-65
Persistent link: https://www.econbiz.de/10012063560
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