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~language:"ces"
~language:"eng"
~language:"fin"
~language:"hun"
~language:"lav"
~language:"zho"
~person:"Strandvik, Tore"
~subject:"Services"
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Services
Dienstleistung
7
Consumer behaviour
5
Konsumentenverhalten
5
Product quality
5
Produktqualität
5
Dienstleistungssektor
2
Finland
2
Finnland
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Service innovation
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Theorie
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Helsinki
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Czech
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Strandvik, Tore
Edvardsson, Bo
22
Witell, Lars
17
Gustafsson, Anders
15
Görg, Holger
14
Gallouj, Fai͏̈z
12
Kowalkowski, Christian
12
Miles, Ian D.
12
Vargo, Stephen L.
12
Grönroos, Christian
11
Polese, Francesco
11
Rubalcaba-Bermejo, Luis
11
Amiti, Mary
10
Crinò, Rosario
10
Kristensson, Per
10
Tronvoll, Bård
10
Hipp, Christiane
9
Jaakkola, Elina
9
Lusch, Robert F.
9
Maglio, Paul P.
9
Markusen, James R.
9
Patrício, Lia
9
Spohrer, James C.
9
Brown, Stephen Walter
8
Geishecker, Ingo
8
Helkkula, Anu
8
Hempell, Thomas
8
Paluch, Stefanie
8
Parasuraman, A.
8
Berry, Leonard L.
7
Bouwman, Harry
7
Carrubbo, Luca
7
Gebauer, Heiko
7
Gemmell, Norman
7
Hoekman, Bernard M.
7
Ostrom, Amy L.
7
Voss, Christopher A.
7
Wirtz, Jochen
7
Benoit, Sabine
6
Bruhn, Manfred
6
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Svenska Handelshögskolan <Helsinki>
1
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Meddelanden från Svenska Handelshögskolan
2
Dienstleistungsmarketing : Konzeptionen und Anwendungen
1
Dienstleistungsmarketing : eine Bestandsaufnahme ; Tagungsband zum 2. Workshop für Dienstleistungsmarketing, Innsbruck, Februar 1993
1
Ekonomi och samhälle : Skrifter uitgivna av Svenska Handelshögskolan
1
Management decision : MD
1
The journal of business & industrial marketing
1
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ECONIS (ZBW)
7
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1
Emotional strategizing in service innovation
Koskull, Catharina von
;
Strandvik, Tore
;
Tronvoll, Bård
- In:
Management decision : MD
54
(
2016
)
2
,
pp. 270-287
Persistent link: https://www.econbiz.de/10011459586
Saved in:
2
Discovering the unfolding of service innovations
Koskull, Catharina von
;
Strandvik, Tore
- In:
The journal of business & industrial marketing
29
(
2014
)
2
,
pp. 143-150
Persistent link: https://www.econbiz.de/10010248162
Saved in:
3
A comparison of episode performance and relationship performance for a discrete service
Strandvik, Tore
- In:
Dienstleistungsmarketing : Konzeptionen und Anwendungen
,
(pp. 111-139)
.
1995
Persistent link: https://www.econbiz.de/10001288146
Saved in:
4
Tolerance zones in perceived service quality
Strandvik, Tore
-
1994
Persistent link: https://www.econbiz.de/10000896229
Saved in:
5
Different comparison standards as determinants of service quality
Liljander, Veronica
- In:
Dienstleistungsmarketing : eine Bestandsaufnahme ; …
,
(pp. 127-149)
.
1993
Persistent link: https://www.econbiz.de/10001284700
Saved in:
6
The relation between service quality, satisfaction and intentions
Liljander, Veronica
-
1992
Persistent link: https://www.econbiz.de/10000136347
Saved in:
7
Estimating zones of tolerance in perceived servic quality and perceived servic value
Liljander, Veronica
-
1992
Persistent link: https://www.econbiz.de/10000136351
Saved in:
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