A comparison of episode performance and relationship performance for a discrete service
Year of publication: |
1995
|
---|---|
Authors: | Strandvik, Tore |
Other Persons: | Liljander, Veronica (contributor) |
Published in: |
Dienstleistungsmarketing : Konzeptionen und Anwendungen. - Wiesbaden : Dt. Univ.-Verl. [u.a.], ISBN 3-8244-6118-8. - 1995, p. 111-139
|
Subject: | Dienstleistung | Services | Produktqualität | Product quality | Konsumentenverhalten | Consumer behaviour | Friseurhandwerk | Hairdressing industry | Theorie | Theory | Finnland | Finland |
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