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~language:"eng"
~language:"hun"
~language:"zho"
~person:"Edvardsson, Bo"
~person:"Gremler, Dwayne D."
~subject:"Services"
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Services
Dienstleistung
31
Innovation
15
Dienstleistungssektor
11
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11
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9
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9
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8
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Edvardsson, Bo
Gremler, Dwayne D.
Witell, Lars
19
Gustafsson, Anders
17
Kowalkowski, Christian
16
Görg, Holger
14
Gallouj, Fai͏̈z
12
Miles, Ian D.
12
Vargo, Stephen L.
12
Grönroos, Christian
11
Kristensson, Per
11
Polese, Francesco
11
Rubalcaba-Bermejo, Luis
11
Amiti, Mary
10
Crinò, Rosario
10
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10
Stauss, Bernd
10
Tronvoll, Bård
10
Hipp, Christiane
9
Jaakkola, Elina
9
Kindström, Daniel
9
Lusch, Robert F.
9
Maglio, Paul P.
9
Markusen, James R.
9
Patrício, Lia
9
Spohrer, James C.
9
Brown, Stephen Walter
8
Geishecker, Ingo
8
Helkkula, Anu
8
Hempell, Thomas
8
Paluch, Stefanie
8
Parasuraman, A.
8
Strandvik, Tore
8
Berry, Leonard L.
7
Bouwman, Harry
7
Carrubbo, Luca
7
Gemmell, Norman
7
Hoekman, Bernard M.
7
Ostrom, Amy L.
7
Voss, Christopher A.
7
Wirtz, Jochen
7
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Journal of service management
8
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Driving service productivity : value-creation through innovation
1
Handbook of service science ; [Vol. 1]
1
International journal of quality and service sciences
1
Involving customers in new service development
1
Journal of business research : JBR
1
Journal of service research : JSR
1
Organizational dynamics : a quarterly review of organizational behavior for professional managers
1
Review of marketing research
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Services science : fundamentals, challenges and future developments
1
The TQM Magazine
1
The handbook of innovation and services : a multi-disciplinary perspective
1
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ECONIS (ZBW)
25
Other ZBW resources
3
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1
Service ecosystem design : propositions, process model, and future research agenda
Vink, Josina
;
Koskela-Huotari, Kaisa
;
Tronvoll, Bård
; …
- In:
Journal of service research
24
(
2021
)
2
,
pp. 168-186
Persistent link: https://www.econbiz.de/10012522519
Saved in:
2
Learning from the pioneering founders of the service research field
Bowen, David E.
;
Fisk, Raymond P.
;
Bateson, John E. G.
; …
- In:
Journal of service management
34
(
2023
)
4
,
pp. 605-630
Persistent link: https://www.econbiz.de/10014338196
Saved in:
3
Mapping of Journal of Service Research Themes : a 22-year review : editorial
Donthu, Naveen
;
Gremler, Dwayne D.
;
Kumar, Satish
; …
- In:
Journal of service research
25
(
2022
)
2
,
pp. 187-193
Persistent link: https://www.econbiz.de/10013268006
Saved in:
4
How platforms foster service innovations
Edvardsson, Bo
;
Tronvoll, Bård
- In:
Organizational dynamics : a quarterly review of …
49
(
2020
)
3
,
pp. 1-8
Persistent link: https://www.econbiz.de/10012290787
Saved in:
5
Analysis and design of service business models
Zolnowski, Andreas
-
2015
Persistent link: https://www.econbiz.de/10011348026
Saved in:
6
Does one size fit all? : new service development across different types of services
Jaakkola, Elina
;
Meiren, Thomas
;
Witell, Lars
; …
- In:
Journal of service management
28
(
2017
)
2
,
pp. 329-347
Persistent link: https://www.econbiz.de/10011704067
Saved in:
7
Determinants of services co-creation with business customers
Jouny-Rivier, Elodie
;
Reynoso, Javier
;
Edvardsson, Bo
- In:
The journal of services marketing
31
(
2017
)
2
,
pp. 85-103
Persistent link: https://www.econbiz.de/10011654583
Saved in:
8
Linking service design to value creation and service research
Andreassen, Tor Wallin
;
Kristensson, Per
;
Lervik-Olsen, Line
- In:
Journal of service management
27
(
2016
)
1
,
pp. 21-29
Persistent link: https://www.econbiz.de/10011482091
Saved in:
9
Innovation in service ecosystems : an empirical study of the integration of values, brands, service systems and experience rooms
Aal, Kotaiba
;
Di Pietro, Laura
;
Edvardsson, Bo
;
Renzi, …
- In:
Journal of service management
27
(
2016
)
4
,
pp. 619-651
Persistent link: https://www.econbiz.de/10011563721
Saved in:
10
The role of social platforms in transforming service ecosystems
Letaifa, Soumaya Ben
;
Edvardsson, Bo
;
Tronvoll, Bård
- In:
Journal of business research : JBR
69
(
2016
)
5
,
pp. 1933-1938
Persistent link: https://www.econbiz.de/10011451630
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