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~language:"eng"
~person:"Baloglu, Seyhmus"
~person:"Park, Jungkun"
~subject:"Arbeitszufriedenheit"
~subject:"Kundenzufriedenheit"
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Arbeitszufriedenheit
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10
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4
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4
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4
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Baloglu, Seyhmus
Park, Jungkun
Han, Heesup
9
Hur, Won-Moo
7
Medler-Liraz, Hana
7
Vandenberghe, Christian
7
Barnes, Donald C.
6
Moon, Tae Won
6
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6
Qu, Hailin
6
Siddiqui, Danish Ahmed
6
Vázquez Casielles, Rodolfo
6
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5
Karatepe, Osman M.
5
Ladhari, Riadh
5
Surachartkumtonkun, Jiraporn
5
Vinh Van Thai
5
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4
Bagozzi, Richard P.
4
Bailey, Catherine
4
Chebat, Jean-Charles
4
Frese, Michael
4
Guy, Mary E.
4
Hanks, Lydia
4
Hur, Won-moo
4
Hyun, Sunghyup Sean
4
Kim, Peter Beomcheol
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4
Lee, Choong-Ki
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Miao, Li
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4
Ali, Faizan
3
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3
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3
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Journal of business research : JBR
2
International journal of contemporary hospitality management
1
Journal of financial services marketing : JFSM
1
Journal of hospitality marketing & management
1
Journal of marketing theory and practice
1
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Tourism analysis : an interdisciplinary tourism & hospitality journal
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ECONIS (ZBW)
8
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1
Emotion and trust in virtual service assistant design for effective service recovery
Le, Hoang T. P. M.
;
Park, Jungkun
;
Lee, Sangwoo
- In:
Journal of retailing and consumer services
74
(
2023
),
pp. 1-11
Persistent link: https://www.econbiz.de/10014364045
Saved in:
2
Impact of experience on emotional well-being and loyalty
Baloglu, Seyhmus
;
Busser, James
;
Cain, Lisa
- In:
Journal of hospitality marketing & management
28
(
2019
)
4
,
pp. 427-445
Persistent link: https://www.econbiz.de/10012176670
Saved in:
3
A model of memorable tourism experience : the effects on satisfaction, affective commitment, and storytelling
Zhong, Yun Ying
;
Busser, James
;
Baloglu, Seyhmus
- In:
Tourism analysis : an interdisciplinary tourism & …
22
(
2017
)
2
,
pp. 201-217
Persistent link: https://www.econbiz.de/10011717959
Saved in:
4
The role of emotions on frontline employee turnover intentions
Cho, Yoon-Na
;
Rutherford, Brian N.
;
Friend, Scott B.
; …
- In:
Journal of marketing theory and practice
25
(
2017
)
1
,
pp. 57-68
Persistent link: https://www.econbiz.de/10011654472
Saved in:
5
Management of frontline finanical sales personnel
Oh, Joon-Hee
;
Park, Jungkun
;
Rutherford, Brain N.
- In:
Journal of financial services marketing : JFSM
19
(
2014
)
3
,
pp. 208-220
Persistent link: https://www.econbiz.de/10010497757
Saved in:
6
Emotional labor's impact in a retail environment
Cho, Yoon-na
;
Rutherford, Brian N.
;
Park, Jungkun
- In:
Journal of business research : JBR
66
(
2013
)
11
,
pp. 2338-2345
Persistent link: https://www.econbiz.de/10009788988
Saved in:
7
The impact of emotional labor in a retail environment
Cho, Yoon-na
;
Rutherford, Brian N.
;
Park, Jungkun
- In:
Journal of business research : JBR
66
(
2013
)
5
,
pp. 670-677
Persistent link: https://www.econbiz.de/10009734832
Saved in:
8
What really brings them back? : the impact of tangible quality on affect and intention for casual dining restaurant patrons
Kincaid, Clark
;
Baloglu, Seyhmus
;
Mao, Zhenxing
; …
- In:
International journal of contemporary hospitality management
22
(
2010
)
2/3
,
pp. 209-220
Persistent link: https://www.econbiz.de/10003976109
Saved in:
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