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~language:"eng"
~person:"Baloglu, Seyhmus"
~person:"Park, Jungkun"
~type:"article"
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Emotion
10
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6
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6
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4
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Baloglu, Seyhmus
Park, Jungkun
Ashkanasy, Neal M.
39
Septianto, Felix
32
Bagozzi, Richard P.
29
Han, Heesup
25
Kemp, Elyria
20
Humphrey, Ronald H.
19
Lindebaum, Dirk
16
Loureiro, Sandra Maria Correia
16
Mattila, Anna S.
16
Shepherd, Dean A.
16
Woosnam, Kyle M.
16
Pham, Michel T.
15
Phau, Ian
15
Welpe, Isabell M.
15
Cardon, Melissa S.
14
Hur, Won-Moo
14
Grandey, Alicia
13
Groth, Markus
13
Härtel, Charmine E. J.
13
Prayag, Girish
13
Connelly, Shane
12
De Clercq, Dirk
12
Diefendorff, James M.
12
Gomez-Mejia, Luis R.
12
Huy, Quy
12
Jordan, Peter
12
Kidwell, Blair
12
Sarkar, Abhigyan
12
Woosnam, Kyle Maurice
12
Antonetti, Paolo
11
Kleef, Gerben A. van
11
Ladhari, Riadh
11
Medler-Liraz, Hana
11
Moon, Tae Won
11
Spörrle, Matthias
11
Vandenberghe, Christian
11
Vince, Russ
11
Chebat, Jean-Charles
10
Dasborough, Marie T.
10
Lee, Choong-Ki
10
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Journal of retailing and consumer services
3
Journal of business research : JBR
2
International journal of contemporary hospitality management
1
Journal of financial services marketing : JFSM
1
Journal of hospitality marketing & management
1
Journal of marketing theory and practice
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Tourism analysis : an interdisciplinary tourism & hospitality journal
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ECONIS (ZBW)
10
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1
Emotion and trust in virtual service assistant design for effective service recovery
Le, Hoang T. P. M.
;
Park, Jungkun
;
Lee, Sangwoo
- In:
Journal of retailing and consumer services
74
(
2023
),
pp. 1-11
Persistent link: https://www.econbiz.de/10014364045
Saved in:
2
The effect of interior color on customers' aesthetic perception, emotion, and behavior in the luxury service
Kim, Dongyoup
;
Hyun, Hyowon
;
Park, Jungkun
- In:
Journal of retailing and consumer services
57
(
2020
),
pp. 1-10
Persistent link: https://www.econbiz.de/10012305875
Saved in:
3
Customer response toward employees' emotional labor in service industry settings
Gong, Taeshik
;
Park, Jungkun
;
Hyun, Hyowon
- In:
Journal of retailing and consumer services
52
(
2020
),
pp. 1-11
Persistent link: https://www.econbiz.de/10012132182
Saved in:
4
Impact of experience on emotional well-being and loyalty
Baloglu, Seyhmus
;
Busser, James
;
Cain, Lisa
- In:
Journal of hospitality marketing & management
28
(
2019
)
4
,
pp. 427-445
Persistent link: https://www.econbiz.de/10012176670
Saved in:
5
A model of memorable tourism experience : the effects on satisfaction, affective commitment, and storytelling
Zhong, Yun Ying
;
Busser, James
;
Baloglu, Seyhmus
- In:
Tourism analysis : an interdisciplinary tourism & …
22
(
2017
)
2
,
pp. 201-217
Persistent link: https://www.econbiz.de/10011717959
Saved in:
6
The role of emotions on frontline employee turnover intentions
Cho, Yoon-Na
;
Rutherford, Brian N.
;
Friend, Scott B.
; …
- In:
Journal of marketing theory and practice
25
(
2017
)
1
,
pp. 57-68
Persistent link: https://www.econbiz.de/10011654472
Saved in:
7
Management of frontline finanical sales personnel
Oh, Joon-Hee
;
Park, Jungkun
;
Rutherford, Brain N.
- In:
Journal of financial services marketing : JFSM
19
(
2014
)
3
,
pp. 208-220
Persistent link: https://www.econbiz.de/10010497757
Saved in:
8
The impact of emotional labor in a retail environment
Cho, Yoon-na
;
Rutherford, Brian N.
;
Park, Jungkun
- In:
Journal of business research : JBR
66
(
2013
)
5
,
pp. 670-677
Persistent link: https://www.econbiz.de/10009734832
Saved in:
9
Emotional labor's impact in a retail environment
Cho, Yoon-na
;
Rutherford, Brian N.
;
Park, Jungkun
- In:
Journal of business research : JBR
66
(
2013
)
11
,
pp. 2338-2345
Persistent link: https://www.econbiz.de/10009788988
Saved in:
10
What really brings them back? : the impact of tangible quality on affect and intention for casual dining restaurant patrons
Kincaid, Clark
;
Baloglu, Seyhmus
;
Mao, Zhenxing
; …
- In:
International journal of contemporary hospitality management
22
(
2010
)
2/3
,
pp. 209-220
Persistent link: https://www.econbiz.de/10003976109
Saved in:
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