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~language:"eng"
~person:"Baloglu, Seyhmus"
~person:"Park, Jungkun"
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Emotion
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4
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Baloglu, Seyhmus
Park, Jungkun
Ashkanasy, Neal M.
61
Winden, Frans A. A. M. van
40
Bagozzi, Richard P.
32
Septianto, Felix
32
Benhabib, Jess
25
Han, Heesup
25
Härtel, Charmine E. J.
24
Humphrey, Ronald H.
23
Huy, Quy
23
Hopfensitz, Astrid
22
Bosman, Ronald
20
Kemp, Elyria
19
Siddiqui, Danish Ahmed
19
Lindebaum, Dirk
18
Reuben, Ernesto
18
Welpe, Isabell M.
18
Wang, Pengfei
17
Dufwenberg, Martin
16
Pham, Michel T.
16
Shepherd, Dean A.
16
Woosnam, Kyle M.
16
Andrade, Eduardo B.
15
Loureiro, Sandra Maria Correia
15
Mattila, Anna S.
15
Noussair, Charles
15
Phau, Ian
15
Hur, Won-Moo
14
Prayag, Girish
14
Schweitzer, Maurice E.
14
Battigalli, Pierpaolo
13
Connelly, Shane
13
Grandey, Alicia
13
Postlewaite, Andrew
13
Treffers, Theresa
13
Williams, Patti
13
Zerbe, Wilfred J.
13
Cardon, Melissa S.
12
Diefendorff, James M.
12
Dillenberger, David
12
Gomez-Mejia, Luis R.
12
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Journal of retailing and consumer services
3
Journal of business research : JBR
2
International journal of contemporary hospitality management
1
Journal of financial services marketing : JFSM
1
Journal of hospitality marketing & management
1
Journal of marketing theory and practice
1
Tourism analysis : an interdisciplinary tourism & hospitality journal
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ECONIS (ZBW)
10
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1
Emotion and trust in virtual service assistant design for effective service recovery
Le, Hoang T. P. M.
;
Park, Jungkun
;
Lee, Sangwoo
- In:
Journal of retailing and consumer services
74
(
2023
),
pp. 1-11
Persistent link: https://www.econbiz.de/10014364045
Saved in:
2
Customer response toward employees' emotional labor in service industry settings
Gong, Taeshik
;
Park, Jungkun
;
Hyun, Hyowon
- In:
Journal of retailing and consumer services
52
(
2020
),
pp. 1-11
Persistent link: https://www.econbiz.de/10012132182
Saved in:
3
The effect of interior color on customers' aesthetic perception, emotion, and behavior in the luxury service
Kim, Dongyoup
;
Hyun, Hyowon
;
Park, Jungkun
- In:
Journal of retailing and consumer services
57
(
2020
),
pp. 1-10
Persistent link: https://www.econbiz.de/10012305875
Saved in:
4
Impact of experience on emotional well-being and loyalty
Baloglu, Seyhmus
;
Busser, James
;
Cain, Lisa
- In:
Journal of hospitality marketing & management
28
(
2019
)
4
,
pp. 427-445
Persistent link: https://www.econbiz.de/10012176670
Saved in:
5
A model of memorable tourism experience : the effects on satisfaction, affective commitment, and storytelling
Zhong, Yun Ying
;
Busser, James
;
Baloglu, Seyhmus
- In:
Tourism analysis : an interdisciplinary tourism & …
22
(
2017
)
2
,
pp. 201-217
Persistent link: https://www.econbiz.de/10011717959
Saved in:
6
The role of emotions on frontline employee turnover intentions
Cho, Yoon-Na
;
Rutherford, Brian N.
;
Friend, Scott B.
; …
- In:
Journal of marketing theory and practice
25
(
2017
)
1
,
pp. 57-68
Persistent link: https://www.econbiz.de/10011654472
Saved in:
7
Management of frontline finanical sales personnel
Oh, Joon-Hee
;
Park, Jungkun
;
Rutherford, Brain N.
- In:
Journal of financial services marketing : JFSM
19
(
2014
)
3
,
pp. 208-220
Persistent link: https://www.econbiz.de/10010497757
Saved in:
8
Emotional labor's impact in a retail environment
Cho, Yoon-na
;
Rutherford, Brian N.
;
Park, Jungkun
- In:
Journal of business research : JBR
66
(
2013
)
11
,
pp. 2338-2345
Persistent link: https://www.econbiz.de/10009788988
Saved in:
9
The impact of emotional labor in a retail environment
Cho, Yoon-na
;
Rutherford, Brian N.
;
Park, Jungkun
- In:
Journal of business research : JBR
66
(
2013
)
5
,
pp. 670-677
Persistent link: https://www.econbiz.de/10009734832
Saved in:
10
What really brings them back? : the impact of tangible quality on affect and intention for casual dining restaurant patrons
Kincaid, Clark
;
Baloglu, Seyhmus
;
Mao, Zhenxing
; …
- In:
International journal of contemporary hospitality management
22
(
2010
)
2/3
,
pp. 209-220
Persistent link: https://www.econbiz.de/10003976109
Saved in:
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