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~language:"eng"
~person:"Diefendorff, James M."
~person:"Woosnam, Kyle M."
~type_genre:"Book section"
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Diefendorff, James M.
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Emotional labor in the 21st century : diverse perspectives on the psychology of emotion regulation at work
2
Research companion to emotion in organizations
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The Cambridge handbook of workplace affect
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Dynamic emotional labor : a review and extension to teams
Diefendorff, James M.
;
Thayer, Amanda L.
;
Sodhi, Ketaki
; …
- In:
The Cambridge handbook of workplace affect
,
(pp. 310-322)
.
2020
Persistent link: https://www.econbiz.de/10012261319
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2
Bringing emotional labor into focus : a review and integration of three research lenses
Grandey, Alicia
;
Diefendorff, James M.
;
Rupp, Deborah E.
- In:
Emotional labor in the 21st century : diverse …
,
(pp. 3-27)
.
2013
Persistent link: https://www.econbiz.de/10009661159
Saved in:
3
Emotional labor : organization-level influences, strategies, and outcomes
Pugh, S. Douglas
;
Diefendorff, James M.
;
Moran, Christina M.
- In:
Emotional labor in the 21st century : diverse …
,
(pp. 199-221)
.
2013
Persistent link: https://www.econbiz.de/10009663192
Saved in:
4
Not all emotional display rules are created equal : distinguishing between prescriptive and contextual display rules
Diefendorff, James M.
;
Richard, Erin M.
- In:
Research companion to emotion in organizations
,
(pp. 316-334)
.
2008
Persistent link: https://www.econbiz.de/10003761716
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