Bringing emotional labor into focus : a review and integration of three research lenses
Year of publication: |
2013
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Authors: | Grandey, Alicia ; Diefendorff, James M. ; Rupp, Deborah E. |
Published in: |
Emotional labor in the 21st century : diverse perspectives on the psychology of emotion regulation at work. - New York, NY [u.a.] : Routledge, ISBN 978-1-84872-949-0. - 2013, p. 3-27
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Subject: | Arbeitsplatz | Workplace | Soziale Beziehungen | Social relations | Emotion | Arbeitspsychologie | Organizational psychology | Industriesoziologie | Sociology of work |
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