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~language:"eng"
~person:"Diefendorff, James M."
~subject:"Arbeitsplatz"
~subject:"Consumer behaviour"
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Diefendorff, James M.
Septianto, Felix
29
Han, Heesup
21
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19
Kemp, Elyria
13
Mattila, Anna S.
13
Loureiro, Sandra Maria Correia
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Academy of Management journal : AMJ
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Emotional labor in the 21st century : diverse perspectives on the psychology of emotion regulation at work
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Journal of organizational behavior : OB ; the internat. journal of industrial, occupational and organizational psychology and behavior
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Emotional labor dynamics : a momentary approach
Gabriel, Allison S.
;
Diefendorff, James M.
- In:
Academy of Management journal : AMJ
58
(
2015
)
6
,
pp. 1804-1825
Persistent link: https://www.econbiz.de/10011427800
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2
Bringing emotional labor into focus : a review and integration of three research lenses
Grandey, Alicia
;
Diefendorff, James M.
;
Rupp, Deborah E.
- In:
Emotional labor in the 21st century : diverse …
,
(pp. 3-27)
.
2013
Persistent link: https://www.econbiz.de/10009661159
Saved in:
3
A predictive study of emotional labor and turnover
Chau, Samantha L.
;
Dahling, Jason J.
;
Levy, Paul E.
; …
- In:
Journal of organizational behavior : OB ; the internat. …
30
(
2009
)
8
,
pp. 1151-1163
Persistent link: https://www.econbiz.de/10003907862
Saved in:
4
Linking emotion relulation strategies to affective events and negative emotions at work
Diefendorff, James M.
;
Richard, Erin M.
;
Yang, Jixia
- In:
Journal of vocational behavior
73
(
2008
)
3
,
pp. 498-508
Persistent link: https://www.econbiz.de/10003798533
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