//--> //--> //-->
Toggle navigation
Logout
Change account settings
EN
DE
ES
FR
A-Z
Beta
About EconBiz
News
Thesaurus (STW)
Research Skills
Help
EN
DE
ES
FR
My account
Logout
Change account settings
Login
Publications
Events
Your search terms
Search
Retain my current filters
~language:"eng"
~person:"Gallan, Andrew S."
~person:"Lay, Gunter"
~type_genre:"Article in journal"
Search options
All Fields
Title
Exact title
Subject
Author
Institution
ISBN/ISSN
Published in...
Publisher
Open Access only
Advanced
Search history
My EconBiz
Favorites
Loans
Reservations
Fines
You are here:
Home
Search: subject_exact:"Dienstleistungen"
Narrow search
Delete all filters
| 4 applied filters
Year of publication
From:
To:
Subject
All
Dienstleistung
5
Services
5
Dienstleistungsqualität
4
Service quality
4
Betriebliche Wertschöpfung
2
Consumer behaviour
2
Dienstleistungssektor
2
Konsumentenverhalten
2
Service ecosystems
2
Service industry
2
Transformative service research
2
Value creation
2
transformative service research
2
value cocreation
2
well-being
2
Beziehungsmarketing
1
Business network
1
Customer satisfaction
1
Customer vulnerability
1
Gesundheitsversorgung
1
Gesundheitswesen
1
Health care
1
Health care system
1
Hospital
1
Hospitality services
1
Humanitarian aid
1
Humanitarian crises
1
Humanitäre Hilfe
1
Knowledge-intensive industry
1
Krankenhaus
1
Kundenzufriedenheit
1
Organisatorischer Wandel
1
Organizational capabilities
1
Organizational change
1
Performance measurement
1
Performance-Messung
1
Productivity
1
Produktivität
1
Relationship marketing
1
Service dominant logic
1
more ...
less ...
Online availability
All
Undetermined
4
Type of publication
All
Article
5
Type of publication (narrower categories)
All
Article in journal
Aufsatz in Zeitschrift
5
Language
All
English
German
1
Author
All
Gallan, Andrew S.
Lay, Gunter
Edvardsson, Bo
14
Witell, Lars
13
Gustafsson, Anders
11
Vargo, Stephen L.
11
Kowalkowski, Christian
9
Jaakkola, Elina
8
Lusch, Robert F.
8
Tronvoll, Bård
8
Brown, Stephen Walter
7
Kristensson, Per
7
Parasuraman, A.
7
Benoit, Sabine
6
Berry, Leonard L.
6
Grönroos, Christian
6
Helkkula, Anu
6
Huang, Ming-Hui
6
Kindström, Daniel
6
McColl-Kennedy, Janet R.
6
Ostrom, Amy L.
6
Patrício, Lia
6
Rubalcaba-Bermejo, Luis
6
Voss, Christopher A.
6
Bowen, David E.
5
Finsterwalder, Jörg
5
Gebauer, Heiko
5
Paluch, Stefanie
5
Parida, Vinit
5
Rayburn, Steven W.
5
Reynoso, Javier
5
Aas, Tor Helge
4
Anderson, Laurel
4
Bitner, Mary Jo
4
Brodie, Roderick J.
4
Chen, Ja-Shen
4
Chen, Ja-shen
4
Falvey, Rodney E.
4
Fisk, Raymond P.
4
Gemmell, Norman
4
Gremler, Dwayne D.
4
more ...
less ...
Published in...
All
The service industries journal
2
AMS review : official publication of the Academy of Marketing Science
1
Journal of business research : JBR
1
Journal of service research : JSR
1
Source
All
ECONIS (ZBW)
5
Showing
1
-
5
of
5
Sort
relevance
articles prioritized
date (newest first)
date (oldest first)
1
Cocreating transformative value propositions with customers experiencing vulnerability during humanitarian crises
Gallan, Andrew S.
;
Helkkula, Anu
- In:
AMS review : official publication of the Academy of …
12
(
2022
)
1/2
,
pp. 85-101
Persistent link: https://www.econbiz.de/10013401686
Saved in:
2
Transformative hospitality services : a conceptualization and development of organizational dimensions
Gallan, Andrew S.
;
Kabadayi, Sertan
;
Ali, Faizan
; …
- In:
Journal of business research : JBR
134
(
2021
),
pp. 171-183
Persistent link: https://www.econbiz.de/10012643724
Saved in:
3
Service research in health care : positively impacting lives
Danaher, Tracey S.
;
Gallan, Andrew S.
- In:
Journal of service research : JSR
19
(
2016
)
4
,
pp. 433-437
Persistent link: https://www.econbiz.de/10011606985
Saved in:
4
Transformative service networks : cocreated value as well-being
Black, Hulda G.
;
Gallan, Andrew S.
- In:
The service industries journal
35
(
2015
)
15/16
,
pp. 826-845
Persistent link: https://www.econbiz.de/10011416847
Saved in:
5
Challenges of measuring service productivity in innovative, knowledge-intensive business services
Biege, Sabine
;
Lay, Gunter
;
Zanker, Christoph
;
Schmall, …
- In:
The service industries journal
33
(
2013
)
3/4
,
pp. 378-391
Persistent link: https://www.econbiz.de/10009732863
Saved in:
Results per page
10
25
50
100
250
A service of the
zbw
×
Loading...
//-->