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~language:"eng"
~person:"Golubovskaya, Maria"
~person:"Ma, Emily"
~subject:"Arbeitsgruppe"
~subject:"Job performance"
~subject:"Workforce"
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Arbeitsgruppe
Job performance
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Arbeitskräfte
5
Tourism employees
5
Tourismusberufe
5
Arbeitszufriedenheit
4
Job satisfaction
4
Hotel industry
3
Hotellerie
3
Arbeitsverhalten
2
Dienstleistungsberufe
2
Hotel employee
2
Satisfaction
2
Service workers
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Work behaviour
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Zufriedenheit
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Academic-practitioner gap
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Arbeitsgestaltung
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Australia
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Australien
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COVID-19
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Collectivism
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Conservation of resources theory
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Coronavirus
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Customer service
1
Dienstleistungsmanagement
1
Dienstleistungsqualität
1
Dienstleistungssektor
1
Employee deep acting
1
Employee retention
1
Employee vulnerability
1
Employee wellbeing outcomes
1
Familie-Beruf
1
Frontline hotel employees
1
Frontline service employees (FLE)
1
Frontline service employees (FLEs)
1
Fun climate
1
Future workforce challenges
1
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Golubovskaya, Maria
Ma, Emily
Karatepe, Osman M.
29
Jung, Hyo Sun
6
Yoon, Hye Hyun
6
Kim, Seongseop
5
Han, Heesup
4
Kim, Peter Beomcheol
4
Netessine, Serguei
3
Okumus, Bendegul
3
Solnet, David
3
Tan, Tom Fangyun
3
Wong, Antony King Fung
3
Ali, Faizan
2
Ampofo, Emmanuel Twumasi
2
Chen, Han
2
Cheung, Catherine
2
Daskin, Mustafa
2
El-Bayoumi Salem, Islam
2
Fan, Fang
2
Farmaki, Anna
2
Goh, Edmund
2
Grobelna, Aleksandra
2
Hai, Shenyang
2
Hassannia, Raheleh
2
Hewagama, Gayani
2
Hsieh, Hungchen
2
Hutchison, Ann
2
Ji, Yingchao
2
Kim, Min-Seong
2
Kim, Taegoo
2
Kim, Wansoo
2
King, Brian
2
Lee, JungHoon
2
Milne, Simon
2
Ni, Yensen
2
Ok, Chihyung
2
Okumus, Fevzi
2
Olugbade, Olusegun A.
2
Ozturk, Anastasia
2
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International journal of hospitality management
2
International journal of contemporary hospitality management
1
Journal of business research : JBR
1
Journal of service management
1
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ECONIS (ZBW)
5
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1
Research on service frontline employees : a science - practice perspective
Solnet, David
;
Golubovskaya, Maria
- In:
Journal of service management
34
(
2023
)
5
,
pp. 1021-1037
Persistent link: https://www.econbiz.de/10014456531
Saved in:
2
The influence of pandemic-related workplace safety practices on frontline service employee wellbeing outcomes
Subramony, Mahesh
;
Golubovskaya, Maria
;
Keating, Byron
; …
- In:
Journal of business research : JBR
149
(
2022
),
pp. 363-374
Persistent link: https://www.econbiz.de/10013325616
Saved in:
3
Serve perfectly, being happier : a perfectionistic perspective on customer-driven hotel employee citizenship behavior and well-being
Wang, Yao-Chin
;
Xu, Shi
;
Ma, Emily
- In:
International journal of hospitality management
96
(
2021
),
pp. 1-11
Persistent link: https://www.econbiz.de/10012585688
Saved in:
4
Hotel employees' fun climate at work : effects on work-family conflict and employee deep acting through a collectivistic perspective
Xu, Shengtao
;
Wang, Yao-Chin
;
Ma, Emily
;
Wang, Ruixia
- In:
International journal of hospitality management
91
(
2020
),
pp. 1-8
Persistent link: https://www.econbiz.de/10012389401
Saved in:
5
The meaning of hospitality: do employees understand?
Golubovskaya, Maria
;
Robinson, Richard N.S.
;
Solnet, David
- In:
International journal of contemporary hospitality management
29
(
2017
)
5
,
pp. 1282-1304
Persistent link: https://www.econbiz.de/10011732072
Saved in:
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