Carvalho, Filipe; Domingues, Pedro; Sampaio, Paulo - In: International Journal of Quality & Reliability Management 36 (2019) 4, pp. 458-484
Purpose: The purpose of this paper is twofold: first, it aims at the identification and assessment of the commitments towards sustainable development (SD) communicated to all interested parties (stakeholders) by top management; and second, mapping the profile of the organisations which...