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~person:"Aarikka-Stenroos, Leena"
~person:"Brodie, Roderick J."
~person:"Hyysalo, Sampsa"
~person:"Kleinaltenkamp, Michael"
~subject:"Dienstleistungsmanagement"
~subject:"Digital platform"
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Dienstleistungsmanagement
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Customer integration
37
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9
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Aarikka-Stenroos, Leena
Brodie, Roderick J.
Hyysalo, Sampsa
Kleinaltenkamp, Michael
Bruhn, Manfred
7
Fließ, Sabine
5
Hadwich, Karsten
4
Jacob, Frank
4
Krcmar, Helmut
3
Stauss, Bernd
3
Altinay, Levent
2
Baglieri, Enzo
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Breidbach, Christoph F.
2
Chew, Eng K.
2
Ehret, Michael
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Estevão, Maria-José
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Freiling, Jörg
2
Gottschalk, Petter
2
Haase, Michaela
2
Hein, Andreas
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Hollebeek, Linda D.
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Ihlenburg, Ditmar
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Jaakkola, Elina
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Johnson, Lester W.
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Kurzmann, Heike
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Leyer, Michael
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Oguachuba, Jane S.
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Straus, Lennart
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Sydow, Jörg
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Ahvari, Hooman
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Akaka, Melissa Archpru
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Al-Imamy, Saifeddin
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Alford, John
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Journal of service management
1
Journal of service research : JSR
1
Journal of service theory and practice : JSTP
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Managing service quality : MSQ ; an international journal
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ECONIS (ZBW)
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1
Engagement platforms in the sharing economy : conceptual foundations and research directions
Breidbach, Christoph F.
;
Brodie, Roderick J.
- In:
Journal of service theory and practice : JSTP
27
(
2017
)
4
,
pp. 761-777
Persistent link: https://www.econbiz.de/10011730623
Saved in:
2
Kundenintegration und Leistungslehre : integrative Wertschöpfung in Dienstleistungen, Solutions und Entrepreneurship
Fließ, Sabine
(
ed.
);
Haase, Michaela
(
ed.
); …
-
2015
Persistent link: https://www.econbiz.de/10010506440
Saved in:
3
Service experience co-creation : conceptualization, implications, and future research directions
Jaakkola, Elina
;
Helkkula, Anu
;
Aarikka-Stenroos, Leena
- In:
Journal of service management
26
(
2015
)
2
,
pp. 182-205
Persistent link: https://www.econbiz.de/10011401238
Saved in:
4
Beyond virtuality : from engagement platforms to engagement ecosystems
Breidbach, Christoph F.
;
Brodie, Roderick J.
; …
- In:
Managing service quality : MSQ ; an international journal
24
(
2014
)
6
,
pp. 592-611
Persistent link: https://www.econbiz.de/10010526466
Saved in:
5
Customer engagement : conceptual domain, fundamental propositions, and implications for research
Brodie, Roderick J.
;
Hollebeek, Linda D.
;
Jurić, Biljana
; …
- In:
Journal of service research : JSR
14
(
2011
)
3
,
pp. 252-271
Persistent link: https://www.econbiz.de/10009383399
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