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~person:"Aas, Tor Helge"
~subject:"Service management"
~type_genre:"Article in journal"
~type_genre:"Fallstudie"
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Aas, Tor Helge
Gebauer, Heiko
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International journal of services technology and management
1
Managing service quality : MSQ ; an international journal
1
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ECONIS (ZBW)
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The usefulness of componentization for specialized public service providers
Aas, Tor Helge
;
Pedersen, Per Egil
- In:
Managing service quality : MSQ ; an international journal
23
(
2013
)
6
,
pp. 513-532
Persistent link: https://www.econbiz.de/10010202242
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2
Management control of service innovation activities : an exploratory investigation of best practice
Aas, Tor Helge
- In:
International journal of services technology and management
16
(
2011
)
3/4
,
pp. 318-336
Persistent link: https://www.econbiz.de/10009487566
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