//--> //--> //-->
Toggle navigation
Logout
Change account settings
EN
DE
ES
FR
A-Z
Beta
About EconBiz
News
Thesaurus (STW)
Research Skills
Help
EN
DE
ES
FR
My account
Logout
Change account settings
Login
Publications
Events
Your search terms
Search
Retain my current filters
~person:"Ackermann, Anja-Susan"
~subject:"Dienstleistungsqualität"
~type:"article"
~type_genre:"Aufsatz im Buch"
Search options
All Fields
Title
Exact title
Subject
Author
Institution
ISBN/ISSN
Published in...
Publisher
Open Access only
Advanced
Search history
My EconBiz
Favorites
Loans
Reservations
Fines
You are here:
Home
Search: subject_exact:"Consumer complaints"
Narrow search
Delete all filters
| 4 applied filters
Year of publication
From:
To:
Subject
All
Dienstleistungsqualität
Bank marketing
1
Bankmarketing
1
Beschwerdemanagement
1
Complaint management
1
Personal banking
1
Privatkundengeschäft
1
Quality management
1
Qualitätsmanagement
1
Service quality
1
Theorie
1
Theory
1
more ...
less ...
Type of publication
All
Article
Type of publication (narrower categories)
All
Aufsatz im Buch
Book section
1
Language
All
German
1
Author
All
Ackermann, Anja-Susan
Crisafulli, Benedetta
2
Ozuem, Wilson
2
Ranfagni, Silvia
2
Singh, Jaywant
2
Ayertey, Samuel
1
Berg, Waldemar
1
Cherian, Mary
1
Dreyer, Axel
1
Du, Jiangang
1
Fan, Xiucheng
1
Feng, Tianjun
1
Fließ, Sabine
1
Gelibolu, Levent
1
Hogreve, Jens
1
Hollebeek, Linda D.
1
Islam, Jamid Ul
1
Kniivilä, Sonja
1
Lancaster, Geoffrey
1
Okafor, Sebastian
1
Pepels, Werner
1
Rahman, Zillur
1
Shanmugam, Priya
1
Smith-Ditizio, Amber A.
1
Strizhakkova, Yuliya
1
Tanrikulu, Ceyda
1
Tsanrenko, Yelena
1
Varghese, Thomas
1
more ...
less ...
Published in...
All
Kundenzufriedenheit und Kundenbindung : Strategien und Instrumente von Finanzdienstleistern
1
Source
All
ECONIS (ZBW)
1
Showing
1
-
1
of
1
Sort
relevance
articles prioritized
date (newest first)
date (oldest first)
1
Qualitäts- und Beschwerdemanagement im Privatkundengeschäft
Ackermann, Anja-Susan
- In:
Kundenzufriedenheit und Kundenbindung : Strategien und …
,
(pp. 455-472)
.
1998
Persistent link: https://www.econbiz.de/10001305176
Saved in:
Results per page
10
25
50
100
250
A service of the
zbw
×
Loading...
//-->