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~person:"Acquaah, Moses"
~person:"Bennett, Robert J."
~subject:"Customer satisfaction"
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Customer satisfaction
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Acquaah, Moses
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African journal of economic and management studies : AJEMS
1
Journal of small business and enterprise development
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ECONIS (ZBW)
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The determinants of service recovery in the retail industry : a study of micro and small enterprises in Ghana
Crabbe, Margaret J.
;
Acquaah, Moses
- In:
African journal of economic and management studies : AJEMS
7
(
2016
)
1
,
pp. 54-74
Persistent link: https://www.econbiz.de/10011560487
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2
Expectations-based evaluation of SME advice and consultancy : an example of business link services
Bennett, Robert J.
- In:
Journal of small business and enterprise development
14
(
2007
)
3
,
pp. 435-457
Persistent link: https://www.econbiz.de/10003811158
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