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~person:"Agarwal, Renu"
~person:"Chase, Richard B."
~subject:"Services"
~type_genre:"Article in journal"
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Dienstleistungsmanagement
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Service management
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2
Consumer behaviour
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Agarwal, Renu
Chase, Richard B.
Anderson, Sidney
2
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2
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Parida, Vinit
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Partanen, Jukka
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California management review
1
International journal of operations & production management : IJOPM ; the official journal of the European Operations Management Association, EUROMA
1
Journal of service management
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ECONIS (ZBW)
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Optimizing customer involvement : how close should you be to your customers?
Sampson, Scott
;
Chase, Richard B.
- In:
California management review
65
(
2022
)
1
,
pp. 119-146
Persistent link: https://www.econbiz.de/10014240176
Saved in:
2
Experience psychology : a proposed new subfield of service management
Chase, Richard B.
;
Dasu, Sriram
- In:
Journal of service management
25
(
2014
)
5
,
pp. 574-577
Persistent link: https://www.econbiz.de/10010426063
Saved in:
3
Multi-dimensional nature of service innovation : operationalisation of the elevated service offerings construct in collaborative service organisations
Agarwal, Renu
;
Selen, Willem
- In:
International journal of operations & production …
31
(
2011
)
11
,
pp. 1164-1192
Persistent link: https://www.econbiz.de/10009407599
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