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~person:"Agnihotri, Raj"
~person:"Elhauge, Einer"
~person:"Krafft, Manfred"
~person:"Meyer, Anton"
~subject:"Artificial intelligence"
~subject:"Online-Marketing"
~subject:"Theorie"
~type_genre:"Article in journal"
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Search: subject:"Customer relationship management"
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Artificial intelligence
Online-Marketing
Theorie
Beziehungsmarketing
45
Relationship marketing
45
Salespeople
14
Verkaufspersonal
14
Social Web
13
Social web
13
Consumer behaviour
8
Konsumentenverhalten
8
Internet marketing
7
Selling
7
Social media
7
Theory
7
Verkauf
7
B-to-B-Marketing
6
Business-to-business marketing
6
Lieferantenmanagement
6
Supplier relationship management
6
Customer satisfaction
5
Kundenzufriedenheit
5
Marketing management
5
Marketingmanagement
5
Customer relationship management
4
Firm performance
4
Unternehmenserfolg
4
CRM
3
Competitive analysis
3
Customer integration
3
Customer value
3
Information technology
3
Informationstechnik
3
Kundenbindungsprogramm
3
Kundenintegration
3
Kundenwert
3
Loyalty program
3
Performance measurement
3
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Agnihotri, Raj
Elhauge, Einer
Krafft, Manfred
Meyer, Anton
Harrigan, Paul
12
Herrmann, Andreas
12
Homburg, Christian
9
Huber, Frank
9
Bruhn, Manfred
7
Rahman, Zillur
7
Hollebeek, Linda D.
6
Karjaluoto, Heikki
6
Kumar, V.
6
Kumar, Vikas
6
Loureiro, Sandra Maria Correia
6
Rita, Paulo
6
Weaven, Scott
6
Wirtz, Bernd W.
6
Ahuja, Vandana
5
Bilgihan, Anil
5
Dwivedi, Yogesh Kumar
5
Klaus, Philipp
5
Vrontis, Demetris
5
Bilro, Ricardo Godinho
4
Brodie, Roderick J.
4
Carlson, Jamie
4
Gensler, Sonja
4
Grewal, Dhruv
4
Haenlein, Michael
4
Hajli, Nick
4
Hammerschmidt, Maik
4
Hennig-Thurau, Thorsten
4
Kannan, P. K.
4
Khan, Imran
4
Kim, Juran
4
Ko, Eunju
4
Luoma-aho, Vilma
4
Matzler, Kurt
4
Nusair, Khaldoon
4
Okazaki, Shintaro
4
Okumus, Fevzi
4
Palmatier, Robert W.
4
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Industrial marketing management : the international journal for industrial and high-tech firms
2
Journal of interactive marketing : a quarterly publication from the Direct Marketing Educational Foundation
2
Journal of service management
2
Die Betriebswirtschaft : DBW
1
International journal of industrial organization
1
Journal of business economics : JBE
1
Journal of business logistics
1
Journal of business research : JBR
1
Journal of competition law & economics
1
Journal of personal selling & sales management
1
Schmalenbachs Zeitschrift für betriebswirtschaftliche Forschung : ZfbF
1
The marketing review
1
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ECONIS (ZBW)
15
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1
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10
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15
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1
Utilizing social media in a supply chain B2B setting : a knowledge perspective
Agnihotri, Raj
;
Kalra, Ashish
;
Chen, Haozhe
;
Daugherty, …
- In:
Journal of business logistics
43
(
2022
)
2
,
pp. 189-208
Persistent link: https://www.econbiz.de/10013347428
Saved in:
2
Sales technology research : a review and future research agenda
Agnihotri, Raj
;
Chaker, Nawar N.
;
Dugan, Riley
;
Galvan, …
- In:
Journal of personal selling & sales management
43
(
2023
)
4
,
pp. 307-335
Persistent link: https://www.econbiz.de/10014447833
Saved in:
3
Inside sales social media use and its strategic implications for salesperson-customer digital engagement and performance
Chaker, Nawar N.
;
Nowlin, Edward L.
;
Pivonka, Maxwell T.
; …
- In:
Industrial marketing management : the international …
100
(
2022
),
pp. 127-144
Persistent link: https://www.econbiz.de/10013206400
Saved in:
4
Social media, customer engagement, and sales organizations : a research agenda
Agnihotri, Raj
- In:
Industrial marketing management : the international …
90
(
2020
),
pp. 291-299
Persistent link: https://www.econbiz.de/10012322075
Saved in:
5
Special issue on big data technology-briven CRM & artificial intelligence
Krafft, Manfred
(
ed.
);
Sajtos, Laszlo
(
ed.
); …
-
2020
Persistent link: https://www.econbiz.de/10012299818
Saved in:
6
Exploring the impact of rewarded social media engagement in loyalty programs
Rehnen, Lena-Marie
;
Bartsch, Silke
;
Kull, Marina
; …
- In:
Journal of service management
28
(
2017
)
2
,
pp. 305-328
Persistent link: https://www.econbiz.de/10011704053
Saved in:
7
Permission marketing and privacy concerns : why do customers (not) grant permissions?
Krafft, Manfred
;
Arden, Christine M.
;
Verhoef, Peter C.
- In:
Journal of interactive marketing : a quarterly …
39
(
2017
),
pp. 39-54
Persistent link: https://www.econbiz.de/10011743757
Saved in:
8
The impact of language style accommodation during social media interactions on brand trust
Jakic, Ana
;
Wagner, Maximilian Oskar
;
Meyer, Anton
- In:
Journal of service management
28
(
2017
)
3
,
pp. 418-441
Persistent link: https://www.econbiz.de/10011758696
Saved in:
9
Examining the role of sales-based CRM technology and social media use on post-sale service behaviors in India
Agnihotri, Raj
;
Trainor, Kevin J.
;
Itani, Omar S.
; …
- In:
Journal of business research : JBR
81
(
2017
),
pp. 144-154
Persistent link: https://www.econbiz.de/10011771648
Saved in:
10
Robust exclusion and market division through loyalty discounts
Elhauge, Einer
;
Wickelgren, Abraham L.
- In:
International journal of industrial organization
43
(
2015
),
pp. 111-121
Persistent link: https://www.econbiz.de/10011488676
Saved in:
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