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~person:"Agrawal, Shiv Ratan"
~person:"Bak, Randall"
~person:"Birnbrich, Cornelia"
~person:"Costa, Francisco José"
~subject:"Beziehungsmarketing"
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Agrawal, Shiv Ratan
Bak, Randall
Birnbrich, Cornelia
Costa, Francisco José
Pérez, Andrea
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The international journal of bank marketing : IJBM
4
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ECONIS (ZBW)
4
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The effects of traditional practices on modern banking system
Mittal, Divya
;
Agrawal, Shiv Ratan
- In:
The international journal of bank marketing : IJBM
34
(
2016
)
4
,
pp. 476-500
Persistent link: https://www.econbiz.de/10011593889
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2
Conceptualization and measurement of customer perceived value in banks : a Brazilian contribution
Parente, Eduardo Soares
;
Costa, Francisco José
; …
- In:
The international journal of bank marketing : IJBM
33
(
2015
)
4
,
pp. 494-509
Persistent link: https://www.econbiz.de/10011384260
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3
The impact of fraud prevention on bank-customer relationships : an empirical investigation in retail banking
Hoffmann, Arvid O. I.
;
Birnbrich, Cornelia
- In:
The international journal of bank marketing : IJBM
30
(
2012
)
5
,
pp. 390-407
Persistent link: https://www.econbiz.de/10009581837
Saved in:
4
Offline and online banking : where to draw the line when building trust in e-banking?
Yap, Kenneth B.
;
Wong, David H.
;
Loh, Claire
;
Bak, Randall
- In:
The international journal of bank marketing : IJBM
28
(
2010
)
1
,
pp. 27-46
Persistent link: https://www.econbiz.de/10003940926
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