//--> //--> //--> //-->
Toggle navigation
Logout
Change account settings
EN
DE
ES
FR
A-Z
Beta
About EconBiz
News
Thesaurus (STW)
Research Skills
Help
EN
DE
ES
FR
My account
Logout
Change account settings
Login
Publications
Events
Your search terms
Search
Retain my current filters
~person:"Ahn, Jiseon"
~person:"Gil Saura, Irene"
~subject:"Corporate Social Responsibility"
~subject:"Emotion"
~subject:"Malaysia"
~subject:"Markenimage"
Search options
All Fields
Title
Exact title
Subject
Author
Institution
ISBN/ISSN
Published in...
Publisher
Open Access only
Advanced
Search history
My EconBiz
Favorites
Loans
Reservations
Fines
You are here:
Home
Search: "Customer relationship management"
Narrow search
Delete all filters
| 6 applied filters
Year of publication
From:
To:
Subject
All
Corporate Social Responsibility
Emotion
Malaysia
Markenimage
Beziehungsmarketing
55
Relationship marketing
55
Consumer behaviour
32
Konsumentenverhalten
32
Customer satisfaction
23
Kundenzufriedenheit
23
Brand management
18
Markenführung
18
Brand image
17
Dienstleistungsqualität
16
Einzelhandel
16
Retail trade
16
Service quality
16
Customer value
12
Kundenwert
12
Betriebliche Wertschöpfung
7
Brand loyalty
7
Hotel industry
7
Hotellerie
7
Lieferantenmanagement
7
Spain
7
Spanien
7
Supplier relationship management
7
Value creation
7
Customer integration
6
Kundenintegration
6
Loyalty
6
Brand
5
Brand equity
5
Confidence
5
Information technology
5
Informationstechnik
5
Innovation
5
Markenartikel
5
Vertrauen
5
B-to-B-Marketing
4
Business-to-business marketing
4
Croatia
4
more ...
less ...
Online availability
All
Undetermined
20
Type of publication
All
Article
23
Type of publication (narrower categories)
All
Article in journal
23
Aufsatz in Zeitschrift
23
Language
All
English
23
Author
All
Ahn, Jiseon
Gil Saura, Irene
Han, Heesup
20
Loureiro, Sandra Maria Correia
18
Kumar, Vikas
12
Hyun, Sunghyup Sean
11
Japutra, Arnold
11
Khan, Imran
11
Hollebeek, Linda D.
10
Pérez, Andrea
10
Rodríguez del Bosque, Ignacio A.
10
King, Ceridwyn
9
Mattila, Anna S.
9
Ndubisi, Nelson Oly
9
Prentice, Catherine
9
Šerić, Maja
9
Fetscherin, Marc
8
Guzman, Francisco
8
Hur, Won-Moo
8
Iglesias, Oriol
8
Leckie, Civilai
8
Osman, Zahir
8
Rahman, Zillur
8
Sarkar, Abhigyan
8
Ekinci, Yuksel
7
Huber, Frank
7
Hwang, Jinsoo
7
Johnson, Lester W.
7
Kaufmann, Hans Rüdiger
7
Kaushik, Arun Kumar
7
Qu, Hailin
7
Rather, Raouf Ahmad
7
Sreejesh, S.
7
Veloutsou, Cleopatra
7
Vlachos, Pavlos A.
7
Wong, IpKin Anthony
7
Augusto, Mário Gomes
6
Balqiah, Tengku Ezni
6
Bilgihan, Anil
6
Chahal, Hardeep
6
more ...
less ...
Published in...
All
International journal of hospitality management
3
Asia Pacific journal of marketing and logistics
2
Journal of travel and tourism marketing
2
The international review of retail, distribution and consumer research
2
The journal of brand management : an international journal
2
International journal of retail and distribution management
1
Journal of hospitality marketing & management
1
Journal of relationship marketing : innovations & enhancements for customer service, relations & satisfaction
1
Journal of relationship marketing : innovations and enhancements for customer service, relations, and satisfaction
1
Journal of service theory and practice : JSTP
1
Journal of vacation marketing
1
Journal of vacation marketing : an international journal
1
Service business
1
The journal of product & brand management
1
The journal of services marketing
1
The service industries journal
1
Total quality management & business excellence
1
more ...
less ...
Source
All
ECONIS (ZBW)
23
Showing
1
-
10
of
23
Sort
relevance
articles prioritized
date (newest first)
date (oldest first)
1
Effect of customers' skepticism toward CSR practices on customers' behavior in luxury service context
Hyun, Hyowon
;
Hong, EunPyo
;
Ahn, Jiseon
;
Park, Jungkun
- In:
Journal of travel and tourism marketing
41
(
2024
)
1
,
pp. 35-50
Persistent link: https://www.econbiz.de/10014513607
Saved in:
2
Individual characteristics linking cognitive, affective and conative mechanisms among vegetarian restaurant customers
Ahn, Jiseon
- In:
Asia Pacific journal of marketing and logistics
36
(
2024
)
2
,
pp. 374-389
Persistent link: https://www.econbiz.de/10014486747
Saved in:
3
Understanding the roles of interaction and trust in formation of loyalty toward customer-to-customer (C2C) platforms
Ting, Liu
;
Ahn, Jiseon
- In:
Asia Pacific journal of marketing and logistics
35
(
2023
)
10
,
pp. 2565-2581
Persistent link: https://www.econbiz.de/10014430267
Saved in:
4
Role of brand heritage in local and franchise restaurant service
Ahn, Jiseon
- In:
Total quality management & business excellence
34
(
2023
)
13/14
,
pp. 1882-1895
Persistent link: https://www.econbiz.de/10014369732
Saved in:
5
Make every interaction count - assessing the role of customers’ self-construal on value co-creation at service encounters
Shamim, Amjad
;
Ahn, Jiseon
;
Khan, Imran
;
Shah, Mahmood
; …
- In:
The international review of retail, distribution and …
33
(
2023
)
2
,
pp. 178-201
Persistent link: https://www.econbiz.de/10014292095
Saved in:
6
The impact of value co-creation in sustainable services : understanding generational differences
Bordian, Mariia
;
Gil Saura, Irene
;
Šerić, Maja
- In:
The journal of services marketing
37
(
2023
)
2
,
pp. 155-167
Persistent link: https://www.econbiz.de/10013542917
Saved in:
7
Does sustainability drive to create store equity? : a proposal through image, quality and loyalty
Sánchez-González, Irene
;
Gil Saura, Irene
; …
- In:
International journal of retail and distribution management
50
(
2022
)
6
,
pp. 708-727
Persistent link: https://www.econbiz.de/10013398102
Saved in:
8
The role of retail equity, value and relational benefits in building B2B relationships in retailing
Gil Saura, Irene
;
Ruiz-Molina, M. Eugenia
;
Berenguer …
- In:
Journal of relationship marketing : innovations and …
19
(
2020
)
4
,
pp. 253-286
Persistent link: https://www.econbiz.de/10012312405
Saved in:
9
Impacts of cruise industry corporate social responsibility reputation on customers' loyalty : mediating role of trust and identification
Ahn, Jiseon
;
Shamim, Amjad
;
Park, Jungkun
- In:
International journal of hospitality management
92
(
2021
),
pp. 1-9
Persistent link: https://www.econbiz.de/10012425029
Saved in:
10
Effectiveness of demographic characteristics in understanding Malaysian customers' perceived value of the integrated resort sector
Ahn, Jiseon
- In:
Journal of vacation marketing
26
(
2020
)
2
,
pp. 195-210
Persistent link: https://www.econbiz.de/10012213327
Saved in:
1
2
3
Next
Last
Results per page
10
25
50
100
250
A service of the
zbw
×
Loading...
//-->