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~person:"Al-Hawari, Mohd Ahmad"
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Al-Hawari, Mohd Ahmad
Asongu, Simplice
18
Karjaluoto, Heikki
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Knittel, Christopher R.
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Stango, Victor
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Uppal, Rajinder Kumar
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Agwu, Professor Edwin
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International journal of services and operations management
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Journal of relationship marketing : innovations & enhancements for customer service, relations & satisfaction
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The journal of services marketing
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The service industries journal
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ECONIS (ZBW)
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Online customer relationships : switching cost drivers for different relationship lengths
Al-Hawari, Mohd Ahmad
- In:
The service industries journal
42
(
2022
)
1/2
,
pp. 59-80
Persistent link: https://www.econbiz.de/10013167405
Saved in:
2
Does customer sociability matter? : differences in e-quality, e-satisfaction, and e-loyalty between introvert and extravert online banking users
Al-Hawari, Mohd Ahmad
- In:
The journal of services marketing
28
(
2014
)
7
,
pp. 538-546
Persistent link: https://www.econbiz.de/10010434582
Saved in:
3
Employees or technology-based services : a practical study of predicting brand equity within the UAE retail banking context
Al-Hawari, Mohd Ahmad
;
Al-Hawari, Maen Ahmad
- In:
International journal of services and operations management
14
(
2013
)
3
,
pp. 298-320
Persistent link: https://www.econbiz.de/10009720979
Saved in:
4
Do online services contribute to establishing brand equity within the retail banking context?
Al-Hawari, Mohd Ahmad
- In:
Journal of relationship marketing : innovations & …
10
(
2011
)
3
,
pp. 145-166
Persistent link: https://www.econbiz.de/10009356128
Saved in:
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