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~person:"Alhouti, Sarah"
~person:"Beatty, Sharon E."
~person:"Schumacher, Oliver"
~subject:"Verkaufspersonal"
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Verkaufspersonal
Sales behaviour
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Communication
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Interpersonale Kommunikation
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Alhouti, Sarah
Beatty, Sharon E.
Schumacher, Oliver
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Journal of marketing theory and practice
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ECONIS (ZBW)
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Employees' emotional reactions to customer deal requests
Gillison, Stephanie T.
;
Northington, William Magnus
; …
- In:
Journal of marketing theory and practice
24
(
2016
)
2
,
pp. 147-165
Persistent link: https://www.econbiz.de/10011489599
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2
The thin line between love and hate of attention : the customer shopping experience
Alhouti, Sarah
;
Gillespie, Erin Adamson
;
Chang, Woojung
; …
- In:
Journal of marketing theory and practice
23
(
2015
)
4
,
pp. 415-433
Persistent link: https://www.econbiz.de/10011340222
Saved in:
3
Unwanted pursuit behavior : understanding salespeople's desire to pursue and desire to avoid customers
Alhouti, Sarah
;
Butler, Timothy D.
;
Johnson, Catherine M.
; …
- In:
Journal of marketing theory and practice
22
(
2014
)
4
,
pp. 385-400
Persistent link: https://www.econbiz.de/10010510252
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