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~person:"Alves, Helena Maria"
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Dienstleistungsqualität
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Service quality
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Alves, Helena Maria
Alves, Paulo
36
Pereira Alves, Paulo F.
16
Alves, Paulo F. Pereira
8
Ferreira, Miguel A.
6
Francisco, Paulo
6
Young, Steven
6
Alves, Paulo Sérgio Martins
4
Couto, Eduardo
4
Taylor, Paul
4
Alpalhão, Rui
3
Alpalhão, Rui M.
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Alves, Paulo P.
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Francisco, Paulo Morais
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Peasnell, Ken
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Pinto, João
3
Pinto, João M.
3
Alpalhao, Rui
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Alves Júnior, Paulo Nocera
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Alves, Paulo Alexandre Pimenta
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Alves, Paulo Roberto de Sampaio
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Alves, Paulo Sergio Cândido
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Alves, Paulo Sergio Martins
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Bouquin, Stephen
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Couto, Eduardo Barbosa
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Cunha, M. Ricardo
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Duarte, Paulo Alexandre
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El-Haj, Mahmoud
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Ferreira, Miguel
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Figueiredo, Francisco Marcos Rodrigues
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Hsu, Audrey Wen-hsin
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Moreira, José António
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Perez, Leonardo Pio
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Perin, Gabriela
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Poças, Luís
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Rayson, Paul
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Sambuichi, Regina Helena Rosa
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Viana, Luis Cracel
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Walker, Martin
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Afonso, Oscar
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Service business : an international journal
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ECONIS (ZBW)
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Dimensions of service quality and satisfaction in healthcare : a patient's satisfaction index
Raposo, Mário
;
Alves, Helena Maria
;
Duarte, Paulo Alexandre
- In:
Service business : an international journal
3
(
2009
)
1
,
pp. 85-100
Persistent link: https://www.econbiz.de/10003827462
Saved in:
2
Dimensions of service quality and satisfaction in healthcare : a patient's satisfaction index
Raposo, Mário Lino
;
Alves, Helena Maria
;
Duarte, Paulo …
- In:
Service business : an international journal
3
(
2009
)
1
,
pp. 85-100
Persistent link: https://www.econbiz.de/10009052440
Saved in:
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