//--> //--> //-->
Toggle navigation
Logout
Change account settings
EN
DE
ES
FR
A-Z
Beta
About EconBiz
News
Thesaurus (STW)
Research Skills
Help
EN
DE
ES
FR
My account
Logout
Change account settings
Login
Publications
Events
Your search terms
Search
Retain my current filters
~person:"Aman-Ullah, Attia"
~person:"Jiang, Yangyang"
~person:"Wieseke, Jan"
~subject:"Organizational identification"
~subject:"Unternehmenskultur"
~type_genre:"Article in journal"
~type_genre:"Graue Literatur"
Search options
All Fields
Title
Exact title
Subject
Author
Institution
ISBN/ISSN
Published in...
Publisher
Open Access only
Advanced
Search history
My EconBiz
Favorites
Loans
Reservations
Fines
You are here:
Home
Search: "Customer relationship management"
Narrow search
Delete all filters
| 7 applied filters
Year of publication
From:
To:
Subject
All
Organizational identification
Unternehmenskultur
Beziehungsmarketing
26
Relationship marketing
26
Customer satisfaction
10
Kundenzufriedenheit
10
Salespeople
10
Verkaufspersonal
10
Consumer behaviour
9
Konsumentenverhalten
9
Corporate culture
5
Dienstleistungsqualität
5
Selling
5
Service quality
5
Verkauf
5
Deutschland
4
Employee retention
4
Germany
4
Mitarbeiterbindung
4
Reisevermittler
4
Travel agency
4
Arbeitszufriedenheit
3
Emotion
3
Job satisfaction
3
Willingness to pay
3
Zahlungsbereitschaftsanalyse
3
customer satisfaction
3
personal selling
3
Arbeitsverhalten
2
B-to-B-Marketing
2
Business-to-business marketing
2
Customer integration
2
Dienstleistungsmarketing
2
Dienstleistungssektor
2
Erfolgsfaktor
2
Firm performance
2
Kundenintegration
2
Personality psychology
2
Persönlichkeitspsychologie
2
Sales performance
2
more ...
less ...
Online availability
All
Undetermined
3
Type of publication
All
Article
5
Book / Working Paper
1
Type of publication (narrower categories)
All
Article in journal
Graue Literatur
Aufsatz in Zeitschrift
5
Arbeitspapier
1
Non-commercial literature
1
Working Paper
1
Language
All
English
6
Author
All
Aman-Ullah, Attia
Jiang, Yangyang
Wieseke, Jan
Rahimi, Roya
3
Abdelmoety, Ziad Hassan
2
Aboul-Dahab, Sameh
2
Agag, Gomaa
2
Christ, Oliver
2
Dick, Rolf van
2
Fombelle, Paul W.
2
Iglesias, Oriol
2
Ivanova-Gongne, Maria
2
Madhani, Pankaj M.
2
Trim, Peter R. J.
2
Ullrich, Johannes
2
Zablah, Alex R.
2
Abdul-Halim Bin Abdul-Majid
1
Agle, Brad
1
Ahearne, Michael
1
Al Shalabi, Feras Suliman
1
Aleo, Alberto
1
Alessandri, Alice
1
Alfara, Alia'a Ibrahim
1
Almeida, Victor
1
Alsayegh, Maha Faisal
1
Altinigne, Nesenur
1
Anand, Sandip
1
Ang, Lawrence
1
Aydin, Bulent
1
Aziz, R. Abd El
1
Balaji, M. S.
1
Barwise, Patrick
1
Basirat, Mehdi
1
Basly, Sami
1
Beatty, Sharon E.
1
Becker, D'Arcy
1
Beeler, Lisa L.
1
Bejou, David
1
Beleiu, Ioana
1
Berthon, Pierre R.
1
more ...
less ...
Published in...
All
International journal of hospitality management
1
Journal of business research : JBR
1
Journal of the Academy of Marketing Science
1
Journal of travel research : a quarterly publication of the Travel and Tourism Research Association
1
Marketing letters : a journal of research in marketing
1
Reihe: Wissenschaftliche Arbeitspapiere / W / Institut für Marktorientierte Unternehmensführung, Universität Mannheim
1
Source
All
ECONIS (ZBW)
6
Showing
1
-
6
of
6
Sort
relevance
articles prioritized
date (newest first)
date (oldest first)
1
Does employer branding facilitate the retention of healthcare employees? : a mediation moderation study through organisational identification, psychological involvement, and employ...
Salameh, Anas Abdelsatar Mohammad
;
Aman-Ullah, Attia
; …
- In:
International journal of hospitality management
112
(
2023
),
pp. 1-8
Persistent link: https://www.econbiz.de/10014334498
Saved in:
2
Letting go or getting back : how organization culture shapes frontline employee response to customer incivility
Balaji, M. S.
;
Jiang, Yangyang
;
Singh, Gurbir
;
Jha, Subhash
- In:
Journal of business research : JBR
111
(
2020
),
pp. 1-11
Persistent link: https://www.econbiz.de/10012237741
Saved in:
3
A cognitive appraisal process of customer delight : the moderating effect of place identity
Jiang, Yangyang
- In:
Journal of travel research : a quarterly publication of …
59
(
2020
)
6
,
pp. 1029-1043
Persistent link: https://www.econbiz.de/10012231775
Saved in:
4
It's a matter of congruence : how interpersonal identification between sales managers and salespersons shapes sales success
Ahearne, Michael
;
Haumann, Till
;
Kraus, Florian
; …
- In:
Journal of the Academy of Marketing Science
41
(
2013
)
6
,
pp. 625-648
Persistent link: https://www.econbiz.de/10010209594
Saved in:
5
Organizational identification as a determinant of customer orientation in service organizations
Wieseke, Jan
;
Ullrich, Johannes
;
Christ, Oliver
;
Dick, …
-
2008
Persistent link: https://www.econbiz.de/10003697145
Saved in:
6
Organizational identification as a determinant of customer orientation in service organizations
Wieseke, Jan
;
Ullrich, Johannes
;
Christ, Oliver
;
Dick, …
- In:
Marketing letters : a journal of research in marketing
18
(
2007
)
4
,
pp. 265-278
Persistent link: https://www.econbiz.de/10003549619
Saved in:
Results per page
10
25
50
100
250
A service of the
zbw
×
Loading...
//-->