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~person:"Aman-Ullah, Attia"
~person:"Wieseke, Jan"
~subject:"Firm performance"
~subject:"Mitarbeiterbindung"
~subject:"Unternehmenskultur"
~type_genre:"Article in journal"
~type_genre:"Graue Literatur"
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Search: "Customer relationship management"
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Firm performance
Mitarbeiterbindung
Unternehmenskultur
Beziehungsmarketing
23
Relationship marketing
23
Salespeople
10
Verkaufspersonal
10
Customer satisfaction
9
Kundenzufriedenheit
9
Consumer behaviour
8
Konsumentenverhalten
8
Dienstleistungsqualität
5
Selling
5
Service quality
5
Verkauf
5
Deutschland
4
Employee retention
4
Germany
4
Reisevermittler
4
Travel agency
4
Arbeitszufriedenheit
3
Corporate culture
3
Job satisfaction
3
Willingness to pay
3
Zahlungsbereitschaftsanalyse
3
customer satisfaction
3
personal selling
3
B-to-B-Marketing
2
Business-to-business marketing
2
Dienstleistungsmarketing
2
Dienstleistungssektor
2
Emotion
2
Erfolgsfaktor
2
Organizational identification
2
Sales performance
2
Service industry
2
Services marketing
2
Success factor
2
Unternehmenserfolg
2
customer loyalty
2
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Article
4
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Article in journal
Graue Literatur
Aufsatz in Zeitschrift
4
Arbeitspapier
2
Non-commercial literature
2
Working Paper
2
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English
6
Author
All
Aman-Ullah, Attia
Wieseke, Jan
Kumar, V.
5
Homburg, Christian
4
Laukkanen, Tommi
4
Mehrabi, Hamed
4
Sridhar, Shrihari
4
Zablah, Alex R.
4
Zhang, Jing
4
Anning-Dorson, Thomas
3
Babin, Barry J.
3
Hoyer, Wayne D.
3
Keramati, Abbas
3
Lee, Ju-Yeon
3
Mokhtar, Sany Sanuri Mohd
3
Palmatier, Robert W.
3
Rahimi, Roya
3
Rahman, Zillur
3
Schwepker, Charles H. <Jr.>
3
Tajeddini, Kayhan
3
Terho, Harri
3
Wang, Xinchun
3
Abas, Zakaria Bin
2
Abdelmoety, Ziad Hassan
2
Abdullateef, Aliyu Olayemi
2
Aboul-Dahab, Sameh
2
Agag, Gomaa
2
Agnihotri, Raj
2
Akroush, Mamoun N.
2
Al-Refaie, Abbas
2
AlQershi, Nagwan
2
Ardyan, Elia
2
Arnold, Mark J.
2
Assaf, A. Georges
2
Babakus, Emin
2
Bhattacharya, C. B.
2
Blomme, Robert J.
2
Blut, Markus
2
Bowden, Jana
2
Burmann, Christoph
2
Cai, Shaohan
2
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Reihe: Wissenschaftliche Arbeitspapiere / W / Institut für Marktorientierte Unternehmensführung, Universität Mannheim
2
International journal of hospitality management
1
Journal of marketing
1
Journal of the Academy of Marketing Science
1
Marketing letters : a journal of research in marketing
1
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ECONIS (ZBW)
6
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1
Does employer branding facilitate the retention of healthcare employees? : a mediation moderation study through organisational identification, psychological involvement, and employ...
Salameh, Anas Abdelsatar Mohammad
;
Aman-Ullah, Attia
; …
- In:
International journal of hospitality management
112
(
2023
),
pp. 1-8
Persistent link: https://www.econbiz.de/10014334498
Saved in:
2
It's a matter of congruence : how interpersonal identification between sales managers and salespersons shapes sales success
Ahearne, Michael
;
Haumann, Till
;
Kraus, Florian
; …
- In:
Journal of the Academy of Marketing Science
41
(
2013
)
6
,
pp. 625-648
Persistent link: https://www.econbiz.de/10010209594
Saved in:
3
Social identity and the service-profit chain
Homburg, Christian
;
Wieseke, Jan
;
Hoyer, Wayne D.
- In:
Journal of marketing
73
(
2009
)
2
,
pp. 38-54
Persistent link: https://www.econbiz.de/10003820595
Saved in:
4
Organizational identification as a determinant of customer orientation in service organizations
Wieseke, Jan
;
Ullrich, Johannes
;
Christ, Oliver
;
Dick, …
-
2008
Persistent link: https://www.econbiz.de/10003697145
Saved in:
5
Social identity and the service profit chain
Homburg, Christian
;
Wieseke, Jan
;
Hoyer, Wayne D.
-
2008
Persistent link: https://www.econbiz.de/10003848961
Saved in:
6
Organizational identification as a determinant of customer orientation in service organizations
Wieseke, Jan
;
Ullrich, Johannes
;
Christ, Oliver
;
Dick, …
- In:
Marketing letters : a journal of research in marketing
18
(
2007
)
4
,
pp. 265-278
Persistent link: https://www.econbiz.de/10003549619
Saved in:
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