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~person:"Andrews, Lynda"
~person:"Donoghue, Suné"
~subject:"Beschwerdemanagement"
~subject:"Konsumentenverhalten"
~subject:"Nachhaltige Entwicklung"
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International journal of consumer studies
5
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ECONIS (ZBW)
5
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Differences between Black and White South Africans in product failure attributions, anger and complaint behaviour
Donoghue, Suné
;
Strydom, Nina
;
Andrews, Lynda
; …
- In:
International journal of consumer studies
40
(
2016
)
3
,
pp. 257-267
Persistent link: https://www.econbiz.de/10011523494
Saved in:
2
Consumers' subjective and objective consumerism knowledge and subsequent complaint behaviour concerning consumer electronics : a South African perspective
Donoghue, Suné
;
Oordt, Chanelle van
;
Strydom, Nina
- In:
International journal of consumer studies
40
(
2016
)
4
,
pp. 385-399
Persistent link: https://www.econbiz.de/10011593307
Saved in:
3
Consumers' anger and coping strategies following appraisals of appliance failure
Donoghue, Suné
;
De Klerk, Helena M.
- In:
International journal of consumer studies
37
(
2013
)
2
,
pp. 214-221
Persistent link: https://www.econbiz.de/10009723221
Saved in:
4
Significance of environmental sustainability issues in consumers' choice of major household appliances in South Africa
Sonnenberg, Nadine C.
;
Erasmus, Alet C.
;
Donoghue, Suné
- In:
International journal of consumer studies
35
(
2011
)
2
,
pp. 153-163
Persistent link: https://www.econbiz.de/10008934143
Saved in:
5
The right to be heard and to be understood : a conceptual framework for consumer protection in emerging economies
Donoghue, Suné
;
De Klerk, Helena M.
- In:
International journal of consumer studies
33
(
2009
)
4
,
pp. 456-467
Persistent link: https://www.econbiz.de/10003865173
Saved in:
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