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~person:"Andrews, Ron"
~person:"Ghoneim, Ahmad"
~person:"Pantouvakis, Angelos"
~subject:"Griechenland"
~subject:"Unternehmenskultur"
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Griechenland
Unternehmenskultur
Quality management
14
Qualitätsmanagement
14
Corporate culture
4
Firm performance
4
Performance measurement
4
Performance-Messung
4
Unternehmenserfolg
4
Dienstleistungsqualität
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performance
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total quality management
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Article
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7
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Andrews, Ron
Ghoneim, Ahmad
Pantouvakis, Angelos
Psomas, Evangelos L.
8
Fotopoulos, Christos V.
7
Haffar, Mohamed
6
Gotzamani, Katerina
5
Al-Karaghouli, Wafi
4
Bolboli, Seyed Amir
4
Bouranta, Nancy
4
Bäckström, Ingela
4
He, Zhen
4
Lütke, Oliver
4
Moschidis, Odysseas
4
Psomas, Evangelos
4
Shuaib, Kabir Musa
4
Vouzas, Fotis
4
Dhall, Neelam
3
Djebarni, Ramdane
3
Hutchins, David C.
3
Ingelsson, Pernilla
3
Ismyrlis, Vasileios
3
Lagrosen, Yvonne
3
Muthukumar, N.
3
Nachiappan, R. M.
3
Reiche, Markus
3
Sinha, Neena
3
Vouzas, Fotis K.
3
Zafiropoulos, Kostas
3
Zee, Susan Mu-lan
3
Al-Shamali, Ahmed
2
Baird, Kevin
2
Carvalho, André M.
2
Carvalho, João Álvaro
2
Chatzipetrou, Evrikleia
2
Chatzoglou, Prodromos
2
Chatzoudes, Dimitrios
2
Che Azlan Bin Taib
2
Cronemyr, Peter
2
Dahlgaard, Jens Jörn
2
Douglas, Alex
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Managing service quality : MSQ ; an international journal
2
Global business and organizational excellence : a review of research & best practices
1
International journal of productivity and quality management : IJPQM
1
Journal of organizational change management
1
The TQM journal : the international review of organizational improvement
1
Total quality management & business excellence : an official journal of the European Society for Organisational Excellence
1
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ECONIS (ZBW)
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1
Identifying the critical determinants of TQM and their impact on company performance : evidence from the hotel industry of Greece
Bouranta, Nancy
;
Psomas, Evangelos L.
;
Pantouvakis, Angelos
- In:
The TQM journal : the international review of …
29
(
2017
)
1
,
pp. 147-166
Persistent link: https://www.econbiz.de/10011648883
Saved in:
2
An empirical investigation of the influence of organizational culture on individual readiness for change in Syrian manufacturing organizations
Haffar, Mohamed
;
Al-Karaghouli, Wafi
;
Ghoneim, Ahmad
- In:
Journal of organizational change management
27
(
2014
)
1
,
pp. 5-22
Persistent link: https://www.econbiz.de/10010337105
Saved in:
3
The mediating effect of individual readiness for change in the relationship between organisational culture and TQM implementation
Haffar, Mohamed
;
Al-Karaghouli, Wafi
;
Ghoneim, Ahmad
- In:
Total quality management & business excellence : an …
24
(
2013
)
6
,
pp. 693-706
Persistent link: https://www.econbiz.de/10009763352
Saved in:
4
The impact of ISO 9001 effectiveness on the performance of service companies
Psomas, Evangelos L.
;
Pantouvakis, Angelos
; …
- In:
Managing service quality : MSQ ; an international journal
23
(
2013
)
2
,
pp. 149-164
Persistent link: https://www.econbiz.de/10009728562
Saved in:
5
An analysis of the influence of organisational culture on TQM implementation in an era of global marketing : the case of Syrian manufacturing organisations
Haffar, Mohamed
;
Al-Karaghouli, Wafi
;
Ghoneim, Ahmad
- In:
International journal of productivity and quality …
11
(
2013
)
1
,
pp. 96-115
Persistent link: https://www.econbiz.de/10009704266
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6
The relative importance of service features in explaining customer satisfaction : a comparison of measurement models
Pantouvakis, Angelos
- In:
Managing service quality : MSQ ; an international journal
20
(
2010
)
4
,
pp. 366-387
Persistent link: https://www.econbiz.de/10008655292
Saved in:
7
Capital One Banks on Six Sigma for strategy execution and culture transformation
Immaneni, Aravind
;
McCombs, Allen
;
Cheatham, Gus
; …
- In:
Global business and organizational excellence : a …
26
(
2006/07
)
6
,
pp. 43-54
Persistent link: https://www.econbiz.de/10003689209
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