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~person:"Andronikidis, Andreas"
~person:"Rahman, Zillur"
~subject:"AHP-Verfahren"
~subject:"Erfolgsfaktor"
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AHP-Verfahren
Erfolgsfaktor
Quality management
42
Qualitätsmanagement
41
Dienstleistungssektor
21
Service industry
21
Dienstleistungsqualität
14
Service quality
14
India
13
Indien
13
Success factor
8
AHP approach
7
Einführung
6
Implementation
6
Bank
5
Gesundheitsversorgung
5
Health care
5
Multi-criteria analysis
5
Multikriterielle Entscheidungsanalyse
5
Bibliometrics
4
Bibliometrie
4
Gesundheitswesen
4
Health care system
4
Customer satisfaction
3
Firm performance
3
Information technology
3
Informationstechnik
3
Kundenzufriedenheit
3
Lieferkette
3
Supply chain
3
Unternehmenserfolg
3
Beziehungsmarketing
2
Corporate culture
2
Education
2
ICT industry
2
IKT-Sektor
2
OR in service industries
2
Performance management
2
Performance-Management
2
Product quality
2
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6
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3
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Article
9
Book / Working Paper
6
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9
Aufsatz in Zeitschrift
9
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English
15
Author
All
Andronikidis, Andreas
Rahman, Zillur
Antony, Jiju
18
Talib, Faisal
13
Bagherian, Anthony
7
Swarnakar, Vikas
7
Ahuja, Inderpreet Singh
6
Qureshi, M. N.
6
Sony, Michael
6
Gershon, Mark E.
5
Singh, Rajesh K.
5
Georgiou, Andreas C.
4
Jenab, Kouroush
4
McDermott, Olivia
4
Roenpage, Olin
4
Sakthivel, G.
4
Shahin, Arash
4
Shankar, Ravi
4
Shokri, Alireza
4
Shrivastava, R. L.
4
Singh, Kanwarpreet
4
Al-Dhaafri, Hassan Saleh
3
Chakraborty, Ayon
3
Dai, Jing
3
Devadasan, S. R.
3
Garg, Dixit
3
Gotzamani, Katerina
3
Gupta, Anchal
3
Gupta, Himanshu
3
Ho, William
3
Kalpande, Shyamkumar D.
3
Kumar, Maneesh
3
Kumar, Vimal
3
Lam, Jasmine Siu Lee
3
Lasrado, Flevy
3
Liu, Hu-Chen
3
Lunau, Stephan
3
Mehran Doulatabadi
3
Muthu, S.
3
Pöchtrager, Siegfried
3
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Published in...
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The TQM journal : the international review of organizational improvement
2
Benchmarking : an international journal ; BIJ
1
Business process management journal
1
International journal of productivity and quality management : IJPQM
1
Journal of retailing and consumer services
1
Services marketing quarterly
1
The international journal of productivity and performance management : IJPPM
1
Total quality management & business excellence : an official journal of the European Society for Organisational Excellence
1
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Source
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ECONIS (ZBW)
15
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1
A quality function deployment framework for service strategy planning
Kamvysi, Konstantina
;
Andronikidis, Andreas
;
Georgiou, …
- In:
Journal of retailing and consumer services
73
(
2023
),
pp. 1-13
Persistent link: https://www.econbiz.de/10014303357
Saved in:
2
Pareto Analysis of Total
Quality
Management
Factors Critical to Success for Service Industries
Talib, Faisal
;
Rahman, Zillur
;
Qureshi, M. N.
-
2016
Total
quality
management
(TQM) is an integrated management approach that aim to continuously improve the performance of …
Persistent link: https://www.econbiz.de/10014035283
Saved in:
3
Studying the Impact of Total
Quality
Management
in Service Industries
Talib, Faisal
;
Rahman, Zillur
-
2016
A large number of contemporary organisations across the globe are adopting total
quality
management
(TQM) to satisfy …
Persistent link: https://www.econbiz.de/10014035284
Saved in:
4
Critical Success Factors of TQM in Service Organizations : A Proposed Model
Talib, Faisal
;
Rahman, Zillur
-
2016
The successful implementation of total
quality
management
(TQM) is often linked with the critical dimensions or …
Persistent link: https://www.econbiz.de/10014035285
Saved in:
5
Prioritising the Practices of Total
Quality
Management
: An Analytic Hierarchy Process Analysis for the Service Industries
Talib, Faisal
;
Rahman, Zillur
;
Qureshi, M. N.
-
2016
Total
quality
management
(TQM) is a major business strategy which employs a set of principles and practices to achieve …
Persistent link: https://www.econbiz.de/10014035289
Saved in:
6
Identification and Prioritization of Barriers to Total
Quality
Management
Implementation in Service Industry : An Analytic Hierarchy Process Approach
Talib, Faisal
;
Rahman, Zillur
-
2016
Purpose – Despite the potential benefits of total
quality
management
(TQM) articulated by quality experts and …
Persistent link: https://www.econbiz.de/10014035292
Saved in:
7
A Study of Total
Quality
Management
and Supply Chain Management Practices
Talib, Faisal
;
Rahman, Zillur
;
Qureshi, M. N.
-
2016
Purpose – The purpose of this paper is to present a set of total
quality
management
(TQM) and supply chain management …
Persistent link: https://www.econbiz.de/10014129757
Saved in:
8
Aligning customer requirements and organizational constraints to service processes and strategies
Paltayian, George
;
Gotzamani, Katerina D.
;
Georgiou, …
- In:
Business process management journal
23
(
2017
)
5
,
pp. 1018-1042
Persistent link: https://www.econbiz.de/10011785811
Saved in:
9
Identification and prioritization of barriers to total
quality
management
implementation in service industry : an analytic hierarchy process approach
Talib, Faisal
;
Rahman, Zillur
- In:
The TQM journal : the international review of …
27
(
2015
)
5
,
pp. 591-615
Persistent link: https://www.econbiz.de/10011443175
Saved in:
10
A study of total
quality
management
and supply chain management practices
Talib, Faisal
;
Rahman, Zillur
;
Qureshi, M. N.
- In:
The international journal of productivity and …
60
(
2011
)
3
,
pp. 268-288
Persistent link: https://www.econbiz.de/10009159478
Saved in:
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