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~person:"Angerer, Thomas"
~person:"Matzler, Kurt"
~subject:"Transaktionsanalyse"
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Angerer, Thomas
Matzler, Kurt
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Management von Kundenfeedback : integrative Konzeption und empirische Transaktionsanalyse der Erfolgswirksamkeit
Angerer, Thomas
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2003
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1. Aufl.
Persistent link: https://www.econbiz.de/10001825906
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