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~person:"Antony, Jiju"
~person:"Gal-Or, Esther"
~person:"Tucker, Anita L."
~source:"econis"
~subject:"Qualitätsmanagement"
~subject:"Theorie"
~type:"article"
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Search: subject:"Krankenhaus"
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Qualitätsmanagement
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Hospital
22
Krankenhaus
22
Gesundheitsversorgung
13
Health care
13
Dienstleistungsqualität
11
Service quality
11
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8
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healthcare
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Antony, Jiju
Gal-Or, Esther
Tucker, Anita L.
Siciliani, Luigi
14
McFadden, Kathleen L.
10
Mougeot, Michel
10
Gowen, Charles, III.
8
Naegelen, Florence
8
Straume, Odd Rune
6
Wedig, Gerard J.
6
Bhat, Shreeranga
5
Dranove, David
5
Geng, Na
5
Brekke, Kurt R.
4
Cudney, Elizabeth A.
4
Ferrand, Yann B.
4
Figueira, José Rui
4
Fredendall, Lawrence D.
4
Gijo, E. V.
4
Helmig, Bernd
4
Johnson, Dana M.
4
Lee, Jung Young
4
Leleu, Hervé
4
Levaggi, Rosella
4
Padman, Rema
4
Patrick, Jonathan
4
Russell, Roberta S.
4
Sauré, Antoine
4
Savin, Sergei
4
Shortell, Stephen M.
4
Sweis, Rateb J.
4
Taaffe, Kevin
4
Turkcan, Ayten
4
Bieta, Volker
3
Chakraborty, Subhajit
3
Diamant, Adam
3
Dietrich, Martin
3
Dor, Avi
3
Dridi, Mahjoub
3
ElMoudni, Abdellah
3
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Management science : journal of the Institute for Operations Research and the Management Sciences
3
Total quality management & business excellence
3
ohne Titel
2
Advances in applied microeconomics : a research annual
1
International journal of quality & reliability management
1
Journal of economics & management strategy : JEMS
1
Journal of health economics
1
Production and operations management : an international journal of the Production and Operations Management Society
1
The TQM journal : the international review of organizational improvement
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ECONIS (ZBW)
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1
Healthcare 4.0 digital technologies impact on quality of care : a systematic literature review
Marbouh, Dounia
;
Swarnakar, Vikas
;
Simsekler, Mecit Can Emre
- In:
Total quality management & business excellence
34
(
2023
)
15/16
,
pp. 2157-2182
Persistent link: https://www.econbiz.de/10014443899
Saved in:
2
Performance and service quality enhancement in a healthcare setting through lean six sigma strategy
Noronha, Ajay
;
Bhat, Shreeranga
;
Gijo, E. V.
;
Antony, Jiju
- In:
International journal of quality & reliability management
40
(
2023
)
2
,
pp. 365-390
Persistent link: https://www.econbiz.de/10013535686
Saved in:
3
Reducing pharmacy medication errors using Lean Six Sigma : a Thai hospital case study
Trakulsunti, Yaifa
;
Antony, Jiju
;
Edgeman, Rick
; …
- In:
Total quality management & business excellence
33
(
2022
)
6
,
pp. 664-682
Persistent link: https://www.econbiz.de/10013166910
Saved in:
4
Application of Lean Six Sigma in conservative dentistry : an action research at an Indian dental college
Noronha, Ajay
;
Bhat, Shreeranga
;
Gijo, E. V.
;
Antony, Jiju
- In:
The TQM journal : the international review of …
34
(
2022
)
4
,
pp. 675-700
Persistent link: https://www.econbiz.de/10013342921
Saved in:
5
Lean business models in healthcare : a systematic review
Ramori, Kristen A.
;
Cudney, Elizabeth A.
;
Elrod, …
- In:
Total quality management & business excellence
32
(
2021
)
6
,
pp. 558-573
Persistent link: https://www.econbiz.de/10012440311
Saved in:
6
Capacity pooling in hospitals : the hidden consequences of off-service placement
Song, Hummy
;
Tucker, Anita L.
;
Graue, Ryan
;
Moravick, Sarah
- In:
Management science : journal of the Institute for …
66
(
2020
)
9
,
pp. 3825-3842
Persistent link: https://www.econbiz.de/10012297704
Saved in:
7
The impact of combining conformance and experiential quality on hospitals’ readmissions and cost performance
Senot, Claire
;
Chandrasekaran, Aravind
;
Ward, Peter T.
; …
- In:
Management science : journal of the Institute for …
62
(
2016
)
3
,
pp. 829-848
Persistent link: https://www.econbiz.de/10011453574
Saved in:
8
The impact of workaround difficulty on frontline employees’ response to operational failures : a laboratory experiment on medication administration
Tucker, Anita L.
- In:
Management science : journal of the Institute for …
62
(
2016
)
4
,
pp. 1124-1144
Persistent link: https://www.econbiz.de/10011470674
Saved in:
9
The effectiveness of management-by-walking-around : a randomized field study
Tucker, Anita L.
;
Singer, Sara J.
- In:
Production and operations management : an international …
24
(
2015
)
2
,
pp. 253-271
Persistent link: https://www.econbiz.de/10010528689
Saved in:
10
Mergers and exclusionary practices in health care markets
Gal-Or, Esther
- In:
Journal of economics & management strategy : JEMS
8
(
1999
)
3
,
pp. 315-350
Persistent link: https://www.econbiz.de/10001404767
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