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~person:"Ariffin, Ahmad Azmi M."
~subject:"Arbeitszufriedenheit"
~subject:"Brand management"
~subject:"Customer satisfaction"
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Arbeitszufriedenheit
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Hotel industry
4
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Dienstleistungsqualität
3
Service quality
3
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Generic dimensionality
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Service management
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Ariffin, Ahmad Azmi M.
Han, Heesup
31
Karatepe, Osman M.
30
Dev, Chekitan S.
12
Kim, Woo Gon
11
Law, Chun Hung Roberts
11
Jung, Hyo Sun
9
Kim, Jinkyung Jenny
9
Torres, Edwin N.
9
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Qu, Hailin
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Grobelna, Aleksandra
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5
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Dedeoğlu, Bekir Bora
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4
Amin, Muslim
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Bilgihan, Anil
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International journal of hospitality management
2
Journal of travel and tourism marketing
1
Tourism and hospitality management
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ECONIS (ZBW)
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Surprise, hospitality, and customer delight in the context of hotel services
Ariffin, Ahmad Azmi M.
;
Omar, Noor Balkhis
- In:
Tourism and hospitality management
,
(pp. 127-142)
.
2016
Persistent link: https://www.econbiz.de/10011569262
Saved in:
2
The relationships between national identity, hospitality, and satisfaction among foreign hotel guests
Ariffin, Ahmad Azmi M.
;
Nameghi, Ehsaneh Nejad Mohammad
; …
- In:
Journal of travel and tourism marketing
32
(
2015
)
5/6
,
pp. 778-793
Persistent link: https://www.econbiz.de/10011387055
Saved in:
3
Generic dimensionality of hospitality in the hotel industry : a host-guest relationship perspective
Ariffin, Ahmad Azmi M.
- In:
International journal of hospitality management
35
(
2013
),
pp. 171-179
Persistent link: https://www.econbiz.de/10010225816
Saved in:
4
A preliminary study on customer expectations of hotel hospitality : influences of personal and hotel factors
Ariffin, Ahmad Azmi M.
;
Maghzi, Atefeh
- In:
International journal of hospitality management
31
(
2012
)
1
,
pp. 191-198
Persistent link: https://www.econbiz.de/10009406139
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