//--> //--> //--> //-->
Toggle navigation
Logout
Change account settings
EN
DE
ES
FR
A-Z
Beta
About EconBiz
News
Thesaurus (STW)
Research Skills
Help
EN
DE
ES
FR
My account
Logout
Change account settings
Login
Publications
Events
Your search terms
Search
Retain my current filters
~person:"Armstrong, Gary"
~person:"Belz, Christian"
~person:"Pepels, Werner"
~person:"Sheth, Jagdish N."
~subject:"Aufsatzsammlung"
~subject:"Kundenservice"
~subject:"Marketingmanagement"
~type:"article"
Search options
All Fields
Title
Exact title
Subject
Author
Institution
ISBN/ISSN
Published in...
Publisher
Open Access only
Advanced
Search history
My EconBiz
Favorites
Loans
Reservations
Fines
You are here:
Home
Search: knowledge OR management
Narrow search
Delete all filters
| 8 applied filters
Year of publication
From:
To:
Subject
All
Aufsatzsammlung
Kundenservice
Marketingmanagement
Beziehungsmarketing
32
Relationship marketing
32
Marketing management
26
Lieferantenmanagement
15
Supplier relationship management
15
B-to-B-Marketing
14
Business-to-business marketing
14
Consumer behaviour
12
Konsumentenverhalten
12
Brand management
10
Markenführung
10
Marketing
10
Physical distribution
10
Vertrieb
10
Selling
9
Verkauf
9
Customer service
8
Customer satisfaction
7
Kundenzufriedenheit
7
Customer value
6
Dienstleistungsqualität
6
Kundenwert
6
Service quality
6
Emerging economies
5
Product management
5
Produktmanagement
5
Schwellenländer
5
Strategic management
5
Strategisches Management
5
Absatz
4
Beschwerdemanagement
4
Complaint management
4
Coronavirus
4
Corporate Social Responsibility
4
Corporate social responsibility
4
Innovation
4
Innovation management
4
Innovationsmanagement
4
more ...
less ...
Online availability
All
Undetermined
7
Type of publication
All
Article
Book / Working Paper
126
Type of publication (narrower categories)
All
Article in journal
17
Aufsatz in Zeitschrift
17
Aufsatz im Buch
15
Book section
15
Language
All
German
19
English
14
Author
All
Armstrong, Gary
Belz, Christian
Pepels, Werner
Sheth, Jagdish N.
Kumar, V.
33
Bruhn, Manfred
27
Vrontis, Demetris
27
Homburg, Christian
24
O'Cass, Aron
23
Gierl, Heribert
21
Meffert, Heribert
21
Kitchen, Philip J.
20
Morgan, Neil A.
20
Bauer, Hans H.
19
Melewar, T. C.
19
Pitt, Leyland F.
19
Calantone, Roger J.
18
Schultz, Don E.
18
Balmer, John M. T.
17
Esch, Franz-Rudolf
17
Brettel, Malte
16
Yan, Ruiliang
16
Di Benedetto, C. Anthony
15
Gilmore, Audrey
15
Hunt, Shelby D.
15
Lindgreen, Adam
15
Thrassou, Alkis
15
Varadarajan, Rajan
15
Wiedmann, Klaus-Peter
15
Diller, Hermann
14
Foroudi, Pantea
14
Hult, G. Tomas M.
14
Mattila, Anna S.
14
Ozuem, Wilson
14
Walsh, Gianfranco
14
Carpenter, Gregory S.
13
Dibb, Sally
13
Grewal, Dhruv
13
Kleinaltenkamp, Michael
13
Morgan, Robert
13
Palmatier, Robert W.
13
Stauss, Bernd
13
Blankson, Charles
12
more ...
less ...
Published in...
All
Grundlagen des After Sales Marketing
4
Innovation Driven Marketing : vom Trend zur innovativen Marketinglösung
4
Instrumente zur Gestaltung von After Sales Services
2
Journal of business research : JBR
2
Journal of marketing theory and practice
2
Journal of the Academy of Marketing Science
2
AMS review : official publication of the Academy of Marketing Science
1
B2B-Handbuch Operations Management : Industriegüter erfolgreich vermarkten
1
Effektives Customer Relationship Management : Instrumente - Einführungskonzepte - Organisation
1
Effektives Customer Relationship Management : Instrumente, Einführungskonzepte, Organisation
1
Handbook of relationship marketing
1
Harvard-Business-Manager : das Wissen der Besten
1
Industrial marketing management : the international journal for industrial and high-tech firms
1
Innovationen im Kundendialog : reales Kundenverhalten und reales Marketing
1
Journal of macromarketing
1
Journal of marketing
1
Journal of marketing theory and practice : JMTP
1
Journal of research in interactive marketing : interactive marketing and computer-mediated communication
1
Marketing review St. Gallen : Marketingfachzeitschrift für Theorie & Praxis
1
Marketing theory
1
Praxishandbuch Relaunch : Potenziale vorhandener Marken richtig ausschöpfen
1
Swiss journal of economics and statistics
1
Thexis : Fachzeitschrift für Marketing ; Fachzeitschrift für Marketing des Instituts für Marketing und Handel an der Universität St. Gallen
1
more ...
less ...
Source
All
ECONIS (ZBW)
33
Showing
1
-
10
of
33
Sort
relevance
articles prioritized
date (newest first)
date (oldest first)
1
The growing importance of customer-centric support services for improving customer experience
Sheth, Jagdish N.
;
Jain, Varsha
;
Ambika, Anupama
- In:
Journal of business research : JBR
164
(
2023
),
pp. 1-11
Persistent link: https://www.econbiz.de/10014303770
Saved in:
2
Sustainable marketing : market-driving, not market-driven
Sheth, Jagdish N.
;
Parvatiyar, Atul
- In:
Journal of macromarketing
41
(
2021
)
1
,
pp. 150-165
Persistent link: https://www.econbiz.de/10012485425
Saved in:
3
Post-pandemic marketing : when the peripheral becomes the core
Sheth, Jagdish N.
- In:
Journal of research in interactive marketing : …
16
(
2022
)
1
,
pp. 37-44
Persistent link: https://www.econbiz.de/10012880159
Saved in:
4
Toward an integrative theory of marketing
Parvatiyar, Atul
;
Sheth, Jagdish N.
- In:
AMS review : official publication of the Academy of …
11
(
2021
)
3/4
,
pp. 432-445
Persistent link: https://www.econbiz.de/10012819690
Saved in:
5
New areas of research in marketing strategy, consumer behavior, and marketing analytics : the future is bright
Sheth, Jagdish N.
- In:
Journal of marketing theory and practice : JMTP
29
(
2021
)
1
,
pp. 3-12
Persistent link: https://www.econbiz.de/10012483496
Saved in:
6
Zunehmende Bedeutung von Nachkaufphase und Kundenwert
Pepels, Werner
-
2014
Persistent link: https://www.econbiz.de/10010457864
Saved in:
7
Organisation und Spezialisierung für ein innovatives Marketing
Belz, Christian
- In:
Innovation Driven Marketing : vom Trend zur innovativen …
,
(pp. 363-399)
.
2007
Persistent link: https://www.econbiz.de/10003507306
Saved in:
8
Mehr Einfluss des Marketing
Belz, Christian
- In:
Innovation Driven Marketing : vom Trend zur innovativen …
,
(pp. 437-444)
.
2007
Persistent link: https://www.econbiz.de/10003507331
Saved in:
9
Der gute Draht zum Kunden
Belz, Christian
;
Schagen, Alexander
- In:
Harvard-Business-Manager : das Wissen der Besten
35
(
2013
)
1
,
pp. 8-11
Persistent link: https://www.econbiz.de/10009679446
Saved in:
10
Darstellung und Bedeutung des Kundenlebenszeitwerts im Business to Business-Marketing
Pepels, Werner
- In:
Effektives Customer Relationship Management : …
,
(pp. 207-239)
.
2013
Persistent link: https://www.econbiz.de/10014546736
Saved in:
1
2
3
4
Next
Last
Results per page
10
25
50
100
250
A service of the
zbw
×
Loading...
//-->