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~person:"Arun Kumar Tarofder"
~person:"Bilgihan, Anil"
~subject:"Dienstleistungsqualität"
~subject:"Informationsverbreitung"
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Dienstleistungsqualität
Informationsverbreitung
Consumer behaviour
3
Konsumentenverhalten
3
Switching behaviour
3
Wechselverhalten
3
Customer satisfaction
2
Kundenzufriedenheit
2
Service quality
2
Switching costs
2
Alternative attractiveness
1
Beziehungsmarketing
1
Brand
1
Brand image
1
Brand management
1
Brand personality
1
Customer loyalty
1
Decision-making
1
Generation Y
1
Information dissemination
1
Information exchange
1
Internet marketing
1
Knowledge transfer
1
Markenartikel
1
Markenführung
1
Markenimage
1
Mobile communications
1
Mobile phone
1
Mobile technologies
1
Mobilkommunikation
1
Mobiltelefon
1
Online-Marketing
1
Perceived value
1
Product quality
1
Produktqualität
1
Relationship marketing
1
Social Web
1
Social media
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Social network
1
Social web
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Arun Kumar Tarofder
Bilgihan, Anil
Marimuthu, Malliga
3
Ahmed, Masood
2
Ali, Mazhar
2
Chebat, Jean-Charles
2
Chuah, Stephanie Hui-wen
2
Chuang, Yi-Fei
2
Edward, Manoj
2
Eilifsen, Aasmund
2
El-Manstrly, Dahlia
2
Knivsflå, Kjell Henry
2
Kolos, Krisztina
2
Somosi, Agnes
2
Stan, Valentina
2
Stiassny, Alfred
2
Wang, Chung-yu
2
Aali, Abdulrahman Yousef al-
1
Agostini, Claudio A.
1
Agrawal, Manish
1
Al-Karaghouli, Wafi
1
Amir, Dr.Huma
1
Amir, Huma
1
Anastasiou, Athanasios
1
Andrews MacLelland, Melinda
1
Auh, Seigyoung
1
Ayios, Angela
1
Babu, Mujahid Mohiuddin
1
Bae, Junhyun
1
Bakshi, Shuchita
1
Baksi, Arup Kumar
1
Bang, Nguyen
1
Barreda, Albert
1
Beatty, Sharon E.
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Bebber, Suélen
1
Bell, Simon J.
1
Benedicktus, Ray L.
1
Bengtsson, Maria
1
Berenguer Contrí, Gloria
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Global business review
1
Journal of retailing and consumer services
1
Tourism management : research, policies, practice
1
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ECONIS (ZBW)
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What drives Gen Y loyalty? Understanding the mediated moderating roles of switching costs and alternative attractiveness in the value-satisfaction-loyalty chain
Chuah, Stephanie Hui-wen
;
Marimuthu, Malliga
; …
- In:
Journal of retailing and consumer services
36
(
2017
),
pp. 124-136
Persistent link: https://www.econbiz.de/10011697928
Saved in:
2
Does brand personality and perceived product quality play a major role in mobile phone consumers' switching behaviour?
Nikhashemi, S. R.
;
Naser Valaei
;
Arun Kumar Tarofder
- In:
Global business review
18
(
2017
)
3
,
pp. 108-127
Persistent link: https://www.econbiz.de/10011745486
Saved in:
3
Consumer perception of knowledge-sharing in travel-related online social networks
Bilgihan, Anil
;
Barreda, Albert
;
Okumus, Fevzi
;
Nusair, …
- In:
Tourism management : research, policies, practice
52
(
2016
),
pp. 287-296
Persistent link: https://www.econbiz.de/10011418426
Saved in:
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