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~person:"Ashill, Nicholas"
~person:"Brady, Michael K."
~person:"Goh, Edmund"
~person:"Leung, Xi Y."
~person:"Ok, Chihyung"
~subject:"Relationship marketing"
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Search: subject_exact:"Fremdenverkehrsfachleute"
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Relationship marketing
Tourism employees
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Arbeitszufriedenheit
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Job satisfaction
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Ashill, Nicholas
Brady, Michael K.
Goh, Edmund
Leung, Xi Y.
Ok, Chihyung
Babakus, Emin
3
Karatepe, Osman M.
3
Kim, Taegoo
3
Lee, Gyehee
3
Yavas, Ugur
3
Barman, Panchanan
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Choi, Chang Hwan
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Eid, Riyad
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Mang, Paul
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Rod, Michel
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Sarmah, Suman
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Shaalan, Ahmed
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Zoghbi-Manrique-de-Lara, Pablo
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Abosag, Ibrahim
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Aguiar-Quintana, Teresa
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Agyapong, Kingsley
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Al-Husan, Faten Baddar
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Al-Twal, Arwa
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AlHussan, Fawaz Baddar
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Ali, Sa'ad
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Alsarhan, Fadi
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Ashill, Nicholas J.
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Becker, Laura
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Benkenstein, Martin
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Berbel Pineda, Juan Manuel
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Boǧan, Erhan
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Bufquin, Diego
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Bulchand-Gidumal, Jacques
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Journal of hospitality & tourism research : JHTR ; the professional journal of the Council on Hotel, Restaurant, and Institutional Education
1
Journal of service research : JSR
1
Journal of strategic marketing
1
Journal of travel research : a quarterly publication of the Travel and Tourism Research Association
1
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ECONIS (ZBW)
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1
Relationship between emotional labor and customer orientation among airline service employees : mediating role of depersonalization
Lee, JungHoon
;
Ok, Chihyung
;
Lee, Seung-hoon
;
Lee, Choong-Ki
- In:
Journal of travel research : a quarterly publication of …
57
(
2018
)
3
,
pp. 324-341
Persistent link: https://www.econbiz.de/10011915406
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2
A customer scorned : effects of employee reprimands in frontline service encounters
Pugh, Harrison B.
;
Brady, Michael K.
;
Hopkins, Lucas M.
- In:
Journal of service research : JSR
21
(
2018
)
2
,
pp. 219-234
Persistent link: https://www.econbiz.de/10011855801
Saved in:
3
The impact of hospital customer orientation on burnout of public hospital service workers in New Zealand
Rod, Michel
;
Ashill, Nicholas
- In:
Journal of strategic marketing
23
(
2015
)
3
,
pp. 189-208
Persistent link: https://www.econbiz.de/10011300905
Saved in:
4
Customer orientation of service employees and rapport: influences on service-outcome variables in full-service restaurants
Kim, Wansoo
;
Ok, Chihyung
- In:
Journal of hospitality & tourism research : JHTR ; the …
34
(
2010
)
1
,
pp. 34-55
Persistent link: https://www.econbiz.de/10003968131
Saved in:
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