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~person:"Asni, Kurnia"
~person:"Azzari, Courtney Nations"
~person:"Dens, Nathalie"
~subject:"Consumer behaviour"
~subject:"Germany"
~subject:"Supplier relationship management"
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Consumer behaviour
Germany
Supplier relationship management
Konsumentenverhalten
4
Beziehungsmarketing
2
Customer satisfaction
2
Dienstleistungsqualität
2
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2
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2
Service quality
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Asni, Kurnia
Azzari, Courtney Nations
Dens, Nathalie
Pernot, Eli
3
Roodhooft, Filip
3
Vinerean, Simona
3
Alhidari, Abdullah Mohammed
2
Andersen, Kirsti Reitan
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Campo, Katia
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Journal of electronic commerce research : JECR
2
Expert journal of marketing
1
Journal of service research
1
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ECONIS (ZBW)
4
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Consumers on the job : contextualization crafting in
expert
services
Azzari, Courtney Nations
;
Anderson, Laurel
;
Mende, Martin
; …
- In:
Journal of service research
24
(
2021
)
4
,
pp. 520-541
Persistent link: https://www.econbiz.de/10012662583
Saved in:
2
Service quality
of
internet banking from an Indonesian perspective
Asni, Kurnia
;
Nasir
;
Yunus, Mukhlis
;
Nurdasila
- In:
Expert journal of marketing
6
(
2018
)
2
,
pp. 45-51
Persistent link: https://www.econbiz.de/10012217269
Saved in:
3
Expert
reviewers beware! : the effects
of
review set balance, review source and review content on consumer responses to online reviews
Purnawirawan, Nathalia
;
Dens, Nathalie
;
Pelsmacker, …
- In:
Journal of electronic commerce research : JECR
15
(
2014
)
3
,
pp. 162-178
Persistent link: https://www.econbiz.de/10010424804
Saved in:
4
Consumer responses to brands placed in YouTube movies : the effect
of
prominence and endorser expertise
Verhellen, Yann
;
Dens, Nathalie
;
Pelsmacker, Patrick de
- In:
Journal of electronic commerce research : JECR
14
(
2013
)
4
,
pp. 287-303
Persistent link: https://www.econbiz.de/10010232563
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