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~person:"Atanasova, Yana"
~person:"Campbell, Colin L."
~person:"Muther, Andreas"
~subject:"Supplier relationship management"
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Supplier relationship management
Customer service
6
Kundenservice
6
Beziehungsmarketing
5
Lieferantenmanagement
5
Relationship marketing
5
Austria
3
Dienstleistungsqualität
3
E-commerce
3
Electronic Commerce
3
Information technology
3
Informationstechnik
3
Inter-firm cooperation
3
Internet
3
Kundenmanagement
3
Marketinginformationssystem
3
Mobile Marketing
3
Mobile marketing
3
Service quality
3
Theorie
3
Theory
3
Unternehmenskooperation
3
Welt
3
World
3
Österreich
3
Beschwerdemanagement
2
Complaint management
2
Consumer behaviour
2
Konsumentenverhalten
2
Kundenorientierung
2
Service failure
2
Telemarketing
2
Arbeitsgruppe
1
Artificial intelligence
1
B-to-B-Marketing
1
Business organization
1
Business-to-business marketing
1
Customer defection
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Customer engagement
1
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German
3
English
2
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Atanasova, Yana
Campbell, Colin L.
Muther, Andreas
Helmke, Stefan
7
Dangelmaier, Wilhelm
4
Grunwald, Guido
3
Limbeck, Martin
3
Uebel, Matthias
3
Freiling, Jörg
2
Jacob, Frank
2
Jayawardhena, Chanaka
2
Klostermann, Tanja
2
Kramer, Markus S.
2
Román, Sergio
2
Standop, Dirk
2
Aa, Zanna van der
1
Ahmed, Mohi
1
Anderson, Verl
1
Angerer, Thomas
1
Axsäter, Sven
1
Aziz, Khurram
1
Babakus, Emin
1
Balaji, M. S.
1
Baliga, Ashwin J.
1
Battaglia, Daniel
1
Baumbach, Michael
1
Becker, Benjamin
1
Benkenstein, Martin
1
Berenguer Contrí, Gloria
1
Bharadwaj, Sundar G.
1
Birker, Klaus
1
Blattberg, Robert C.
1
Bloemer, Johanna M.
1
Bode, Christoph
1
Bone, Sterling A.
1
Borchardt, Miriam
1
Bruhn, Manfred
1
Buse, Christian
1
Béal, Mathieu
1
Caldwell, Cam
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Industrial marketing management : the international journal for industrial and high-tech firms
1
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ECONIS (ZBW)
5
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1
Buffering B2B service failure : the role of customer engagement
Sands, Sean
;
Campbell, Colin L.
;
Ferraro, Carla
; …
- In:
Industrial marketing management : the international …
103
(
2022
),
pp. 47-60
Persistent link: https://www.econbiz.de/10013255667
Saved in:
2
High-performance global account management teams : design dimensions, processes and outcomes
Atanasova, Yana
(
contributor
)
-
2007
Persistent link: https://www.econbiz.de/10003641374
Saved in:
3
Electronic Customer Care : die Anbieter-Kunden-Beziehung im Informationszeitalter ; mit 13 Tabellen
Muther, Andreas
-
2001
-
3., überarb. Aufl.
Persistent link: https://www.econbiz.de/10001550542
Saved in:
4
Electronic customer care : die Anbieter-Kunden-Beziehung im Informationszeitalter ; mit 12 Tabellen
Muther, Andreas
-
2000
-
2., überarb. Aufl.
Persistent link: https://www.econbiz.de/10001447272
Saved in:
5
Electronic customer care (ECC) : IT in der Anbieter-Kunden-Beziehung
Muther, Andreas
-
1998
Persistent link: https://www.econbiz.de/10000674496
Saved in:
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