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~person:"Austerschulte, Linda"
~person:"Geiger, Ingmar"
~person:"Maas, Peter"
~subject:"Deutschland"
~subject:"Service management"
~type:"article"
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Service management
Customer value
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Austerschulte, Linda
Geiger, Ingmar
Maas, Peter
Hammerschmidt, Maik
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Autonomous cooperation and control in logistics : contributions and limitations : theoretical and practical perspectives
1
Marketing und Innovation in disruptiven Zeiten
1
Risk management and insurance review
1
Service Value als Werttreiber : Konzepte, Messung und Steuerung
1
Serviceorientierung im Unternehmen : Forum Dienstleistungsmanagement
1
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ECONIS (ZBW)
5
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1
Management von Marketing-Effektivität und -Effizienz im Einzelhandel : ein kombiniertes Modell des wahrgenommenen Kundenwerts und des Customer Lifetime Value
Rouhi, Kaveh
;
Geiger, Ingmar
- In:
Marketing und Innovation in disruptiven Zeiten
,
(pp. 203-227)
.
2023
Persistent link: https://www.econbiz.de/10013555060
Saved in:
2
Customer value from a customer perspective : a comprehensive review
Graf, Albert
;
Maas, Peter
- In:
Service Value als Werttreiber : Konzepte, Messung und …
,
(pp. 59-87)
.
2014
Persistent link: https://www.econbiz.de/10010359525
Saved in:
3
Creating customer value in logistics: contributions and limitations of autonomous cooperation-based technologies
Hülsmann, Michael
;
Schwientek, Anne
;
Korsmeier, Benjamin
; …
- In:
Autonomous cooperation and control in logistics : …
,
(pp. 15-25)
.
2011
Persistent link: https://www.econbiz.de/10009160084
Saved in:
4
Customer Value bei Dienstleistungen : Managementherausforderungen zwischen interner und externer Kundenorientierung
Bühler, Pascal
;
Cachelin, Joël Luc
;
Maas, Peter
- In:
Serviceorientierung im Unternehmen : Forum …
,
(pp. 103-129)
.
2010
Persistent link: https://www.econbiz.de/10003943224
Saved in:
5
How insurance brokers create value : a functional approach
Maas, Peter
- In:
Risk management and insurance review
13
(
2010
)
1
,
pp. 1-20
Persistent link: https://www.econbiz.de/10003967564
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