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~person:"Bach, Thomas"
~person:"Stenbacka, Rune"
~person:"Susanti, Vonny"
~subject:"Customer satisfaction"
~subject:"Deutschland"
~subject:"Switching costs"
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Customer satisfaction
Deutschland
Switching costs
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Bach, Thomas
Stenbacka, Rune
Susanti, Vonny
Fang, Hanming
7
Karlsson, Martin
7
Ziebarth, Nicolas R.
7
Atal, Juan Pablo
6
Blut, Markus
6
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6
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5
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5
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5
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4
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4
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4
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3
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2
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Atlantic economic journal : AEJ
1
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Journal of relationship marketing : innovations and enhancements for customer service, relations, and satisfaction
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ECONIS (ZBW)
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1
Dual sourcing and resilient supply chains : the case of essential resources
Gehrig, Thomas P.
;
Stenbacka, Rune
- In:
Atlantic economic journal : AEJ
51
(
2023
)
4
,
pp. 223-241
Persistent link: https://www.econbiz.de/10014470451
Saved in:
2
Assessing the role of corporate reputation on brand satisfaction : a study of chemical industry
Susanti, Vonny
;
Samudro, Andreas
- In:
Corporate reputation review
25
(
2022
)
2
,
pp. 122-138
Persistent link: https://www.econbiz.de/10013279493
Saved in:
3
Assessing antecedents of loyalty in the industrial relationship model : an examination of base model constituents and moderators
Samudro, Andreas
;
Susanti, Vonny
- In:
Journal of relationship marketing : innovations and …
21
(
2022
)
4
,
pp. 255-284
Persistent link: https://www.econbiz.de/10013463242
Saved in:
4
Dual sourcing and resilient supply chains: the case of essential ressources
Gehrig, Thomas P.
;
Stenbacka, Rune
-
2022
Persistent link: https://www.econbiz.de/10013461218
Saved in:
5
DSL versus Kabel : Informationsexternalitäten als Determinanten von Pfadabhängigkeit und Wechselkosten bei der Adoption von Breitband-Technologien
Bach, Thomas
(
contributor
)
-
2009
Einführung -- Breitband als Untersuchungsobjekt -- Der Pfadabhängigkeitsansatz als übergeordnetes Erklärungsmodell historischer Prozessverläufe -- Der Kaufentscheidungsprozess des Nachfragers bei der Beschaffung von Breitbandanschlüssen -- Empirisches Design zur Kaufverhaltensanalyse bei...
Persistent link: https://www.econbiz.de/10014014852
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6
DSL versus Kabel : Informationsexternalitäten als Determinanten von Pfadabhängigkeit und Wechselkosten bei der Adoption von Breitband-Technologien : Mit einem Geleitwort von Michae...
Bach, Thomas
-
2008
-
1. Aufl.
Persistent link: https://www.econbiz.de/10003754553
Saved in:
7
Investment in customer recognition and information exchange
Shy, Oz
;
Stenbacka, Rune
- In:
Information Economics and Policy
25
(
2013
)
2
,
pp. 92-106
consumer welfare. Consumers differ in their preferences for competing brands and in their
switching
costs
between brands. Brand …
Persistent link: https://www.econbiz.de/10010682544
Saved in:
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