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~person:"Bach, Volker"
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Bach, Volker
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Effektives Customer Relationship Management : Instrumente, Einführungskonzepte, Organisation
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Effektives Customer Relationship Management : Instrumente - Einführungskonzepte - Organisation
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ECONIS (ZBW)
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CRM bei Banken : vom Produkt zum Prozeßportal
Schmid, Roland
;
Bach, Volker
;
Österle, Hubert
- In:
Effektives Customer Relationship Management : …
,
(pp. 73-88)
.
2008
Persistent link: https://www.econbiz.de/10003749436
Saved in:
2
CRM bei Banken: vom Produkt zum Prozeßportal
Schmid, Roland
;
Bach, Volker
;
Österle, Hubert
- In:
Effektives Customer Relationship Management : …
,
(pp. 87-101)
.
2002
Persistent link: https://www.econbiz.de/10002757162
Saved in:
3
CRM bei Banken : vom Produkt zum Prozeßportal
Schmid, Roland
;
Bach, Volker
;
Österle, Hubert
- In:
Effektives Customer Relationship Management : …
,
(pp. 101-115)
.
2001
Persistent link: https://www.econbiz.de/10001579164
Saved in:
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