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~person:"Bachrach, Daniel G."
~subject:"Dienstleistungsqualität"
~type_genre:"Aufsatz in Zeitschrift"
~type_genre:"Konferenzschrift"
~type_genre:"Thesis"
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Dienstleistungsqualität
Performance measurement
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Performance-Messung
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Bachrach, Daniel G.
Shahin, Arash
9
Ukko, Juhani
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Bruhn, Manfred
5
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Industrial marketing management : the international journal for industrial and high-tech firms
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Journal of business research : JBR
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ECONIS (ZBW)
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Intangible sales team resources : investing in team social capital and transactive memory for market-driven behaviors, norms and performance
Bachrach, Daniel G.
;
Mullins, Ryan R.
;
Rapp, Adam A.
- In:
Industrial marketing management : the international …
62
(
2017
),
pp. 88-99
Persistent link: https://www.econbiz.de/10011707070
Saved in:
2
Measurement
of organizational investments in social capital : the service employee perspective
Ellinger, Alexander E.
;
Elmadağ Baş, Ayşe Banu
; …
- In:
Journal of business research : JBR
64
(
2011
)
6
,
pp. 572-578
Persistent link: https://www.econbiz.de/10008988789
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